Tableau Developer

Work Location- Genpact, Bengaluru (Return to office)

Inviting applications for the role of Tableau Developer!

The Business Intelligence Team, part of the Enterprise Analytics Team, designs, develops and maintains reporting & dashboards to develop data-driven insights that identify and diagnose specific execution opportunities in both the field and Club Support Center.

The ideal candidate for the analyst role will have a solid background in reporting/dashboard development, including experience extracting and manipulating data with tools such as SQL, Alteryx, SAS, Python or Tableau/ Tableau Prep to produce digestible business intelligence and actionable information. The candidate should also have strong communication and organizational skills, enabling them to efficiently manage multiple environments and effectively communicate status and issues to management. A keen sense of ownership, drive, and desire to learn and grow with the organization is a must.

Role and Responsibilities:

• Acquire in depth knowledge of Client data and analytics environments.
• Oversee the execution of both automated and manual reports across multiple technical platforms, including but not limited to Tableau, Alteryx, SQL, SAS, and Power BI
• Build SOPs for incident management across platforms.
• Construct and maintain the runbook to manage the suite of enterprise analytics BI processes.
• Ensure the timely and accurate delivery of reports, troubleshoot issues, and communicate with the internal reporting team as well as stakeholders.
• As needed, preprocess and clean data to ensure high-quality input for analytics data processes.
• Provide reporting to management on key metrics such as Service Level Agreement (SLA) adherence, support time, and error frequency. Recommend enhancements to improvement the environment and eliminate redundancies.
• Code enhancements to existing reports.
• Seek methods for automation of manual or partially automated processes.
• Assist with impact analysis, UAT, and development as a part of source system projects that impact existing production reporting.
• Perform adhoc analysis as needed

Minimum qualifications

• Bachelors degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance, or related field
• Hands on experience in Alteryx, Tableau/Tableau Prep, SQL or other small database platforms and visual analytics tools preferred; aptitude to understand and develop code strongly desired

Behavioral / team skills

• Strong math skills, analytical background, and business sense to understand drivers of execution performance
• Data driven with an objective lens to view operational performance
• Proven analytical and quantitative skills and an ability to provide requested deliverables in an easily digestible manner
• Strong communication skills and the ability to develop collaborative partnerships with peer analysts on the team and other peers from home office functions.