Inviting applications For PowerBI,Salesforce Reporting-Mumbai-2PM-11PM

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.   

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We are inviting applications for the role of Commercial Support & Training

As a Commercial Support and Training Specialist for Sales Enablement, you will be instrumental in enhancing the efficiency and effectiveness of our sales team. You will provide vital commercial support, create, and deliver impactful training programs, and ensure our sales professionals are equipped with the necessary tools and knowledge to excel. This role demands a proactive attitude, strong communication skills, and a solid understanding of sales processes and strategies.

Responsibilities:

• Provide day-to-day commercial support to the sales team, including pricing, contract management, and addressing customer inquiries
• Analyze sales data and create reports to aid in strategic decision-making on Salesforce
• Collaborate with finance and legal departments to ensure adherence to company policies and procedures
• Develop and deliver comprehensive training programs and materials for the sales team
• Conduct onboarding training for new sales hires to train them on Salesforce
• Organize ongoing training sessions and workshops to keep the sales team updated on new products, market trends, and effective sales techniques
• Assess the effectiveness of training programs and make necessary improvements
• Create and maintain sales enablement tools and resources, such as playbooks, presentations, and case studies
• Support the implementation and utilization of sales enablement technology and platforms
• Work closely with the marketing team to ensure alignment between sales and marketing efforts
• Monitor and evaluate the performance of the sales team, providing feedback and recommendations for improvement
• Identify skills gaps and develop targeted training solutions to address these gaps

Qualifications we seek in you.

Minimum qualifications

• Bachelors degree in business, Marketing, or a related field
• 5-7 years of experience in sales enablement, training, or commercial support
• Proven experience in developing and delivering sales training programs
• Strong understanding of sales processes and methodologies
• Excellent communication, presentation, and interpersonal skills
• Proficiency in using sales enablement tools and CRM software
• Ability to analyze data and generate actionable insights
• Strong organizational and time-management skills
• Ability to work collaboratively in a fast-paced environment

Preferred Qualifications

• Knowledge of Salesforce, LinkedIn Sales Navigator, and other relevant tools
• Familiarity with CRM platform involving Salesforce

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.