Process Associate - - Insurance/ Invoice To Cash

Operate in a dynamic and deadline-driven environment
Communicate with the Global Clients on calls as required for the collection of Premiums and Claims
Perform with good processing skills and a positive, can do attitude
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications
Minimum qualifications
B.com/ BBA (Finance & Accounting graduate)
Relevant experience
The candidate must react positively and effectively to the needs of handling volume spikes (usually at quarter & Year ends)
The candidate must also be willing to work in UK shifts through the year
Deep dive understanding, research, and ability to perform day-to-day operations while maintaining SLA

Preferred qualifications & experience
Relevant work experience in finance/accounting business/ process
Good knowledge of using MS Office tools; preferably advanced excel knowledge
Proficient in English language- both written and oral; above average comprehension skills
Prior London Market experience will be an added advantage
P&C Insurance experience
Preferred Certification from CII (Chartered Insurance Institute), London, UK - LM1, LM2 & LM3