Genpact
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
2628 Genpact Jobs
10-17 years
Bangalore / Bengaluru
1 vacancy
Vice President, Human Resource Outsourcing
Genpact
posted 5d ago
Flexible timing
Key skills for the job
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Vice President, Human Resource Outsourcing
In this role, the candidate will be required to lead a portfolio of 100+ FTEs and will be responsible to manage end-to end HR and Payroll Operations
Responsibilities - Optimize HR Shared Services operations with automation and agile deployment approach. - Advance HRSS, achieving Services and financial expectations. - Lead the HRSS team. - Ensure adherence to Service Levels as agreed for the respective processes. - Work closely with quality team in identification and implementation of improvement ideas. - Review process performance and report out performance dashboards on a regular basis. - Drive regular governance with retained HRSS leader and core HR teams. - Drive change management in the organization to assure the success and adoption of the HR service delivery operating model. - Support team with complex cases and communication/collaboration with retained teams - Support team with transaction processing and query management during high volumes - Support in backup planning, distribution of work amongst the team - Provide proactive team management and coaching. - Drive and support initiatives from quality area, leading improvements and providing trainings. - Address and solve any performance/ process issue across the area of responsibility. Qualifications we seek in you Preferred Qualifications/ Skills
Relevant years of experience in leading a team (80-100 FTEs) responsible to manage end-to end HR and Payroll Operations
Deep domain experience in HR and payroll operations and service delivery - including process like Talent Acquisition, Workforce Administration, Learning & development, Total rewards (C&B), Talent management, payroll
Experience of leading complex, matrixed operations team and strong customer stakeholder management.
Deep understanding of quality and compliance to local Laws and regulations is a must requirement.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.
Employment Type: Full Time, Permanent
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3-7 Yrs
Hyderabad / Secunderabad
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Hyderabad / Secunderabad