Process Associate

Roles and Responsibilities :

• Review and analyze content to identify potential issues or violations of company policies.
• Collaborate with internal teams to resolve content-related queries and concerns.
• Develop and maintain a thorough understanding of the company's content guidelines and standards.
• Provide excellent customer service by responding promptly to customer inquiries.

Job Requirements :

• Fresh graduate (any discipline) with no prior work experience required.
• Proficiency in Hindi language is essential; knowledge of English is also necessary.
• Ability to work on non-voice processes such as content moderation is preferred.