Assistant Manager- P&C Insurance

Inviting applications for the role of Assistant Manager, P&C Insurance
Responsibilities
Team Leader, Underwriting for Major US Insurance carrier
Process and people leader with direct client relation and client handling
Single owner for operations service delivery and people handling
Drive operational rigor, manage SLAs and KPIs, drive continuous process improvements/ efficiency
Good knowledge of P&C Insurance Underwriting, with team leading and client handling experience
Hands-on MIS skillset to drive insightful performance deep dive with client - responsible for weekly/monthly reporting to both internal management and client stakeholders
Leading weekly/monthly/quarterly discussions on operations with US client stakeholders
Ability to function effectively in a team environment exercising good judgment
Provide quality control for all types of policies and endorsements generated by the business unit.
Ensure that turnaround time and quality of documents meets Company service standards
Manage own work in process and support team efforts to ensure that individual, team, and office goals are met of performing quality audits
Understanding of risks faced by the function and the controls in place to manage and mitigate
Facilitating goal-level creation for the broader function and works with managers to ensure the goals cascade to all associates
Approving hiring and redeployment requests within his/her group
Queue Management Effectively managing and monitoring queue
Sharing RCA on escalations received followed with good problem-solving skills & attention to detail.
Should have wing to wing knowledge of the Endorsement, Submission Intake, Issuance
Support Knowledge transfer at the time of process transition from the business site
Innovate ideas to error proof the process & reduce manual interventions
Conduct and participate in knowledge transfer sessions for new joiners in the team

Qualifications we seek in you
Minimum Qualifications / Skills
Any Graduate / Postgraduate
years with team leading experience in Underwriting P&C Insurance industry
Communication skills for client handling Good Written and spoken Communication Skills
MIS skillset - good knowledge of MS Office specifically MS Excel & Word
Preferred Candidate with onsite transition experience.

Preferred Qualifications/ Skills
Preferred to have Underwriting, Issuance, Renewals and Endorsement