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Principal Consultant, JD Edwards E1 9.2.
8-13 years
₹ 25.5 - 30L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad
1 vacancy
Principal Consultant, JD Edwards E1 9.2.
Genpact
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Work in a highly collaborative team environment with an always-evolving mixture of active teamwork and quiet-time.
- Passionate about project advancement and self-learning.
- Study customer requirements on procurement processes and map to ERP.
- Analyze As-Is Processes and design the optimized To-Be Processes
- Perform Design Validation and identify areas of improvement
- Suggest and improve business processes
- Prepare Training Material, SOPs etc
- Prepare Test Scripts, and perform End to End Testing
- Impart training to super users
- Knowledge on Business Processes with good exposure to Retail Industry
- Supporting/Troubleshooting JD Edwards applications and responsible for resolving technical issues for consumers, partners, clients, or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures.
- Creating, scheduling, monitoring jobs, troubleshooting jobs
- Able to lead team and connect with client on regular basis .
- Responsible to help team in day-to-day operations . .
- Manage and resolve production incidents . Covers system outages, job failures, system defects, data defects and end user support.
- Execute and manage day-to-day operations via ticketing tools and processes.
- Ensure appropriate tool is updated in accordance with SLA specifications with case notes, status updates and case closure information.
- Responsible to test the application features, should understand any testing tool.
- B.E./ B. Tech/ MCA or equivalent
- Experience in IT industry.
- Experience in JD Edwards Manufacturing or SCM / Sales and Distribution Modules.
- Experience in IT support or implementation projects for JD Edwards E1 preferably in Manufacturing industry .
- Strong written and verbal communication skills inEnglish
- Willingness and ability to multi-task.
- Should be able to handle client call , manage & mentor team.
- Ability to be learn and apply new processes and tools.
- Technical understanding of products/services and/or ecosystem being supported.
Employment Type: Full Time, Permanent
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What people at Genpact are saying
Rating based on 167 Principal Consultant
reviews
Anonymous · Production, Manufacturing & Engineering
in Gurgaon / Gurugram
Good company with MNC clients across domains. Lot of exposure on new technologies.
- Salary - Good
Annual appraisal is average just like other IT service companies. Promotion cycle is bit slow.
Principal Consultant salary at Genpact
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