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Service Engineer- Bikaner
Exide Industries
posted 21d ago
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Flexible timing
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Job Description
- Administer and perform all activities in line with the company procedures regarding service department.
- Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures.
- Maintain inventory of spare parts for service Centre.
- Developed new business and maintain long term relationship for future business prospects
- Leading training and motivating team ensuring optimum performance.
- Motivating & Keeping the team spirit high ensuring minimum attrition.
- Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures.
- Manage customer complaints and ensure the TAT targets at all the branch levels.
- Ensure the service SLAS and KPIs are met as per the business requirement.
- Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.
Employment Type: Full Time, Permanent
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Rating based on 87 Service Engineer
reviews
Anonymous · After Sales Service & Repair
in Nagpur, Maharashtra
Salary on time, senior are very co operative, job security, travel expenses and allowance, faster claim settlement, good incentive policy, good work culture
Nothing much dislike, some time work life balance difficult to maintain , increment is less
Read 87 reviewsService Engineer salary at Exide Industries
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Territory Manager- Reserve Power-Industrial- Dehradun & Delhi
2-7 Yrs
₹ 3 - 6L/yr
Dehradun, New Delhi
