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17 Genesys Jobs
Senior Data Analyst
Genesys
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Work in an agile environment, partnering with a team of technologists, constantly delivering and iterating on analytical solutions.
- Interface with our Data Consumers becoming a trusted partner, delivering complete data solutions while prioritizing and providing status updates to the team commitments to those business partners as well as Leadership.
- Partner with Data Engineering to enable the right data needed for insights as well as working to establish data quality analytics including data profiling.
- Own the design, development, and maintenance of Tableau dashboards and analytics that drive key business decisions.
- Use your excellent verbal and written communication skills, including the ability to effectively collaborate with technical(engineering) and non-technical (business)people, to tease out and document business requirements and outcomes.
Your experience should include:
- 5+ years of experience in, analytics, business intelligence, data architecture, including data modeling (logical physical), data visualization, data warehousing, and analytical enablement, including data preparation and basic data transformations.
- 5+ years of business experience, with demonstrated project management, product management or managerial skills.
- 5+ years of experience reviewing and writing technical business requirements in relation to insights, effective data visualization, data management, metrics/KPIs or software development projects.
- 5+ years of experience in supporting marketing, finance, operational, or management data and insights as a data analyst with a keen ability to quickly evaluate and understand a diverse set of data to rapidly add value with data at Genesys.
- Experience in writing and understanding complex SQL queries to solve different business analytical problems.
- Track record of delivering reliable and performant Tableau dashboards.
- Strong knowledge of project program management techniques and tools as well as product owner experience (Agile/Scrum Master/Product Owner certification preferred, experience with Atlassian Suite: Jira, Compass, etc. preferred).
- Strong empathy for customers and the ability to think and design from the customers perspective with a strong ability to find the 80/20 solution when necessary.
- Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
Desirable Qualifications Skills:
- Bachelor s degree in the field of business, computer science or similar area or equivalent work experience
- Salesforce or other CRM experience
- PMP or equivalent
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Data Analyst roles with real interview advice
Top Genesys Senior Data Analyst Interview Questions
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What people at Genesys are saying
Senior Data Analyst salary at Genesys
reported by
3
employees
with 6-11
years exp.
₹16.5
L/yr - ₹31.3
L/yr
102%
more
than the average Senior Data Analyst Salary in India
View more details
What Genesys employees are saying about work life
based on 74 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Genesys Benefits
View more benefits
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