Visa Officer

Role Purpose:

Facilitates the visa process while ensuring a connected and seamless approach to the service for applicants across the admissions and visa service. The role comprises visa administration responsible for the day-to-day administration of visa compliance, such as the assistance/creation of issuing of short-term study visa letters, including monitoring attendance in line with Gedu Global Education policies. The right candidate will have approximately 3-6 years of experience processing visa applications for Dubai, the UK or Europe, ideally focusing on Malta.

Roles and Responsibilities:

Manage the visa application process, ensuring that all applications are processed promptly

and efficiently and providing support throughout the admissions and visa service.

• Conduct research on immigration regulations and policies to ensure compliance and develop

and implement policies and procedures related to visa processing and compliance.

• Respond to inquiries from applicants and provide guidance and support throughout the visa

application process.

• Create and issue short-term study visa letters to international students, ensuring that all

necessary information is included and that letters are issued in a timely manner.

• Maintain accurate records of visa-related information, including applicant information and

visa application status, and provide regular updates and reports on the status of visa

applications and other visa-related matters.

• Identify areas for improvement within the visa process and recommend changes to policies

and procedures.

• Collaborate with other departments within the organization to ensure a seamless and

integrated approach to the admissions and visa service.

• Provide guidance and training to colleagues and other stakeholders on visa-related matters.
• Maintain up-to-date knowledge of changes and developments in immigration regulations

and policies to ensure compliance.

• To support and cooperate with the broader admission team to ensure the provision of an

effective and efficient visa service for GEDU.

• Maintain a thorough knowledge of the GEDU admissions policy, including

assessment/selection and entry criteria.