Network Engineer

We are seeking a skilled Network Engineer to configure, deploy, maintain, and troubleshoot client routing infrastructure and customer/carrier IPSec VPN tunnels. The ideal candidate should have a strong understanding of network architecture, particularly in supporting mission-critical cellular network connectivity and associated services.

Key Responsibilities:

• Diagnose and resolve network issues, ensuring seamless connectivity and performance.
• Build and manage IPSec VPNs for customers, ensuring secure communication channels.
• Develop and document standard operating procedures, including firewall/router configurations, backup processes, and disaster recovery plans.
• Collaborate with global network, systems engineering, and software development teams to deploy and support new hosted products and services.
• Configure and maintain regional network performance monitoring systems.
• Implement security strategies and best practices to safeguard network infrastructure.
• Provide shift coverage during US/CA hours as part of a 24/7 operations team. (6:30 PM to 3:30 AM IST and need to be flexible).
• Plan and execute maintenance windows and participate in disaster recovery procedures.
• Engage in network design, configuration, and implementation for new projects.
• Upgrade network infrastructure to the latest stable firmware versions.
• Provide remote support to field engineers and end users.

Required Technical Skills:

• 3+ years of hands-on experience in network routing, switching, and firewall management.
• Expertise in networking protocols and technologies, including IPSec, BGP, OSPF, VLANs, MPLS, IPv6, VTI & GRE, PBR, NAT, VPDN, and L2TP.
• Strong ability to learn and adapt to new technologies quickly.
• Experience working both independently and within a global virtual team.
• Excellent communication, problem-solving, and time management skills.
• Hands-on experience with Cisco network support, administration, monitoring, and tuning.
• CCNA certification is a plus.
• Previous experience with cellular operators is an advantage.
• Ability to work with minimal supervision while ensuring consistency and quality.
• Strong team collaboration, knowledge sharing, and willingness to accept and provide feedback.

Preferred Skills

• Familiarity with GSM/GPRS and 4G networks, including core network elements such as GGSN/PGW, HLR/HSS, and OCS.
• Knowledge of Python and Ansible for network automation.
• Experience on cloud platforms such as AWS and GCP.
• Hands-on experience with Cisco FirePower Next-Gen Firewalls and FTD.