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Process Analyst - Human Resource Operations - Learning

2-4 years

₹ 4 - 5.8L/yr (AmbitionBox estimate)

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Bangalore / Bengaluru

Process Analyst - Human Resource Operations - Learning

IBM

posted 11d ago

Job Description

Responsibilities



As HR Practitioner - Learning, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Your primary responsibilities include:

· You will manage end-to-end learning administration tasks via the Learning Administration System (LMS), including but not limited to creating/modifying/cancelling courses/classes/curriculum, registration/assignment/completion/update of learners to courses/classes/curriculum

· Provide employee service and act as a point of contact for employees with learning queries

· Support queries related to employee password reset

· Handle dispatching of work queue effectively

· To have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries

· Provide active contribution to any ongoing projects


Required education
Bachelor's Degree

Preferred education
Master's Degree

Required technical and professional expertise



· Graduate/Postgraduate (MBA HR is preferred) with a minimum of 2-4 years of experience in Learning administration or Customer relationship management/business administration or a related field will be preferred

· Proven experience in Microsoft Excel, PowerPoint, MS Word and GSuite

· Excellent verbal and written English language skills

· Prior experience in Training or presentation will be a plus

· Experience working in a fast-paced, client-facing environment

· Validated organizational skills and the ability to prioritize and time management are essential for this role

· Demonstrating strong attention to detail, follow and quick responsiveness is imperative for this role

· Ability to develop effective relationships with internal and external stakeholders of the organization

· Flexibility to work in shifts including night shift (during training/knowledge transfer activities) will be preferred

· Problem solving skills and ability to analyze errors/complex issues and identify appropriate solutions


Preferred technical and professional experience


  • Prior experience in Data processing or Data management skill will be preferred
  • Working knowledge of Workday will be an added advantage

  • Employment Type: Full Time, Permanent

    Read full job description

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    What people at IBM are saying

    3.3
     Rating based on 17 Process Analyst reviews

    Likes

    Salary is ok to CTC Always one or other functions will be there but if u attend the function u need extend in your working hours Trips - Food in quarterly budget is good

    • Salary - Good
    • +1 more
    Dislikes

    Worst management no proper HR policies, Manager is superior and no value for individual ideas and innovations. Overall ill rate 3 out of 5

    • Promotions - Poor
    • +3 more
    Read 17 Process Analyst reviews

    Process Analyst salary at IBM

    reported by 130 employees
    Lock Unlock
    ₹3 L/yr - ₹6 L/yr
    23% more than the average Process Analyst Salary in India
    View more details

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