Principle Oracle SaaS Functional Consultant(ERP/HCM/SCM)

Our Ideal Candidate:

Our ideal candidate will typically be expected to demonstrate the following attributes:

• Good understanding on Oracle SaaS and ERP/HCM/SCM Modules
• Experience with implementation and support of Oracle SaaS ERP/HCM/SCM Applications, including at least 2 full cycle projects
• Experience conducting a project management in cloud-based (Oracle SaaS) technology
• Hands-on Oracle SaaS ERP/HCM/SCM implementation experience
• Good knowledge of Artificial Intelligence and specifically embedded SaaS AI features
• Effectively manages scope and customer expectations on individual assignments
• Follows through on all assignments and takes ownership of client issues
• Coordinate with Product Manager and business partner to model, design, and build business solutions.
• Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes.
• Solid project management experience; PMP is desirable
• Should have a strong customer management skill
• Excellent standout colleague, willing to learn new technologies & problem-solving skills
• Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts
• Strong organization skills, detail oriented & communication skills
• University degree, with post graduate technical or management qualifications or other relevant experience.
• Fusion ERP/HCM/SCM Certification preferred

Your Qualifications:

The candidate should have demonstrated ability in Oracle SaaS including Technical/Functional and Project/Program Management experience and have a track record in delivering large-scale global Application or infrastructure/database projects. High commitment with their customers is must.

Your Responsibilities

Key tasks include, but are not limited to, the following:

SCOPE:

• As a TAM, manage the service delivery through virtual team of resources.
• Establish priorities & Service growth plans for customers aligned to Oracles Cloud Strategy.
• Manage customer requirements for upgrades and migration.
• Manage collaborators, create and publish the project plans, and other documents
• Manage the project kick-off and governance throughout the project life cycle.
• Work on improvement initiatives as required

ACCOUNTABILITIES

• Review existing services & contracts and understand the scope thoroughly.
• Generate & manage service delivery plan, key work you're doing, marshal resources as required, RACI, risks, issues and dependencies according to CSS standards.
• Deliver regular business and operational reviews to key business collaborators.
• Implement Service Improvement policy and processes.
• Manage and co-ordinate changes in customer environments per customer strategy.

RESPONSIBILITIES

• Technology Organisational Change
• AI Adoption
• Contractual and Financial Control
• Service plans and Governance
• Problem and Incident Management
• Issue and Risk Management
• Critical issue Management
• Standard Process Advice and Recommendations
• Business Development and Renewals
• Customer Satisfaction
• Provide leadership, motivation and direction