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66 Fujitsu Jobs

Technical Services Engineer

5-7 years

₹ 5.5 - 16.45L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Noida, Pune

1 vacancy

Technical Services Engineer

Fujitsu

posted 1mon ago

Job Role Insights

Flexible timing

Job Description

We are looking for a proactive and skilled L2 Support Engineer to join our dynamic IT support team. The ideal candidate will have a solid foundation in SQL, including the ability to write queries, optimize performance, and manage databases. A strong understanding of ITIL processes, particularly in Change Management, is essential. Excellent communication skills, both verbal and written, are necessary to succeed in this role. Key Responsibilities: - Provide 24/7 L2 support for technical issues, ensuring prompt resolution of incidents and requests.- Utilize SQL expertise to troubleshoot and resolve issues through querying the database or modifying the database data sets through DML including writing queries and managing stored procedures.- Implement and uphold ITIL processes with a focus on Change Management.- Understand and apply concepts related to MTTR, SLA, and OLA in a support environment.- Collaborate with cross-functional teams to improve IT service delivery and operational efficiency.- Maintain comprehensive documentation for all support processes and incidents.- Assist in developing and executing change management processes to minimize service disruptions.- Provide basic networking support and troubleshooting as needed.- Leverage knowledge of Windows Communication Foundation (WCF) and Microsoft Message Queuing (MSMQ) to address application-related queries and issues.- Engage in continuous improvement initiatives to enhance service quality and operational efficiency. Required Skills: - Strong proficiency in MS SQL Server(SSMS), including hands-on experience with DDL, DML, DCL, TCL(T-SQL), JOINS, stored procedures, OLAP, and OLTP etc.- Familiarity with ticketing tools (ServiceNow preferred).- Basic understanding of ITIL processes; certification is a plus.- Basic knowledge of networking concepts, including TCP/IP, DNS, and DHCP.- Understanding of .NET is a valuable addition.-Understanding on IIS Work structure.- Ability to write/modify/debug the Power Shell Script.

Employment Type: Full Time, Permanent

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Fujitsu Interview Questions & Tips

Prepare for Fujitsu Technical Service Engineer roles with real interview advice

People are getting interviews at Fujitsu through

(based on 109 Fujitsu interviews)
Job Portal
Referral
Walkin
Recruitment Consultant
Campus Placement
Company Website
47%
13%
5%
4%
3%
2%
26% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Fujitsu are saying

3.9
 Rating based on 115 Technical Service Engineer reviews

Likes

1. For learning and development, they would conduct some training sessions and give learning platforms like udemy and linkedin learning. 2. Got a friendly employee manager and able to complete some certifications. 3. Friendly colleagues. There are some good project and SDM available in this organization but what I received is in dislikes

Dislikes

1. For sure, will tag you in irrelevant project which mismatch with employee skill and core domain. 2. No proper details will be provided by some project managers/lead about project description, working timing and scope of work. 3. Most of the project will be like documentation in excel/design sheet documentation/even though if its t..Read More

Read 115 reviews

Technical Service Engineer salary at Fujitsu

reported by 1.1k employees with 1-11 years exp.
₹2.8 L/yr - ₹16 L/yr
37% more than the average Technical Service Engineer Salary in India
View more details

What Fujitsu employees are saying about work life

based on 2k employees
73%
85%
67%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Fujitsu Benefits

Work From Home
Soft Skill Training
Health Insurance
Cafeteria
Job Training
Gymnasium +6 more
View more benefits

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Fujitsu Pune Office Location

View all
Pune, Maharashtra Office
A-15, MIDC Technology Park, Talawade, Pune, Maharashtra India Pune, Maharashtra
412114

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