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101 Fujitsu Jobs
Technical Services Engineer Expert
9-11 years
₹ 7.5 - 18L/yr (AmbitionBox estimate)
Pune
1 vacancy
Technical Services Engineer Expert
Fujitsu
posted 13hr ago
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Flexible timing
Key skills for the job
Job Description
- We are seeking a highly skilled and experienced Teams Administrator SME to join our team
- The successful candidate will be responsible for leading the technical aspects of our companys Microsoft M365 environment, with a focus on Microsoft Teams
- Responsibilities:Lead the installation, configuration, and maintenance of Microsoft Office 365 applications, particularly Microsoft Teams
- Monitor performance and troubleshoot any issues related to Microsoft Teams
- Implement and manage disaster recovery procedures to ensure data integrity and availability
- Manage user accounts, permissions, and access rights in accordance with best practices regarding privacy and security
- Implement M365 solutions that meet client requirements, focusing on Microsoft Teams
- Coordinate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes
- Work with executive team members, decision-makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues
- Mentor and guide other team members on Microsoft Office 365 and Microsoft Teams-related issues
- To lead as Teams Admin, Cisco Webex Admin, and Symphony Messaging Admin
- Qualifications:Bachelors degree in computer science, Information Technology, or a related field
- Proven experience as a Microsoft M365 Teams Administrator or in a similar role
- Extensive experience in Microsoft Teams, and basic knowledge of SharePoint, OneDrive, Power Apps, and Power BI environments
- Strong knowledge of Microsoft Office 365 and Azure AD
- Excellent problem-solving skills and attention to detail
- Strong communication, and interpersonal skills
- Preferred:Microsoft fundamental certifications such as AZ-900, MS-900, SC-900
- Advanced M365 certifications like MS-700 and MS-721
- 8-10 years of experience in handling P1, P2, P3, P4 incidents/service requests and completing them within defined SLAs
- Expertise in O365, identity and platform management, and providing technical solutions to maintain a healthy end-user O365 environment
- Knowledge of O365 AD, ADFS, Azure, Unified communication, Contact center solution, voice solutions/SBS/SBC/Analog and Digital gateways/EPABX/SIP understanding/Audio Codes product knowledge
- ITIL knowledge is a plus
- Ability to connect with customer/Tower Architects during solution designing of BAU operational activities
- Ability to execute and oversee O365 run book tasks
- Innovative thinking and decision-making in line with best practices
- Knowledge of scripting and automation ideas
- Configure and manage a Teams environment
- Manage teams, channels, chats, and apps
- Manage meetings and calling
- Monitor, report on, and troubleshoot Teams
- Plan and design collaboration communications systems
- Configure and manage Teams meetings, webinars, and town halls
- Configure and manage Teams Phone
- Configure and manage Teams Rooms and devices
- Knowledge of Agile methodologies and practices
- Personal Attributes:Strong presentation and communication skills
- Ability to work independently and as part of a team
- Detail-oriented and highly organized
- This role requires a deep understanding of Microsoft Teams services and the ability to lead technical projects and mentor team members effectively
Employment Type: Full Time, Permanent
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What people at Fujitsu are saying
Rating based on 128 Technical Service Engineer
reviews
Anonymous · IT & Information Security
in Chennai
1. For learning and development, they would conduct some training sessions and give learning platforms like udemy and linkedin learning. 2. Got a friendly employee manager and able to complete some certifications. 3. Friendly colleagues. There are some good project and SDM available in this organization but what I received is in dislikes
1. For sure, will tag you in irrelevant project which mismatch with employee skill and core domain. 2. No proper details will be provided by some project managers/lead about project description, working timing and scope of work. 3. Most of the project will be like documentation in excel/design sheet documentation/even though if its t..Read More
- Salary - Bad
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