FruitBowlDigital - Client Engagement Specialist - Business Development (2-3 yrs)

Overview:

- The Client Engagement Specialist - Business Development is a pivotal role within our organization, responsible for building and maintaining strong relationships with clients to drive business growth.

- This position is essential for understanding client needs, identifying new business opportunities, and providing tailored solutions that complement our services.

- The ideal candidate will utilize exceptional communication and interpersonal skills to foster long-lasting partnerships, ensuring customer satisfaction and loyalty.

- This role not only contributes to revenue generation but also enhances our brand's reputation through positive client experiences.

- The Client Engagement Specialist acts as a vital link between clients and our internal teams, facilitating seamless project execution and reinforcing our commitment to excellence.

- By staying abreast of market trends and client feedback, this position plays a critical role in our business development strategy, positioning our organization as a leader in our industry.

Key Responsibilities:

- Develop and maintain relationships with existing and potential clients.

- Conduct market research to identify new business opportunities.

- Prepare and deliver compelling proposals and presentations.

- Assist in the negotiation of contracts and agreements.

- Collaborate with marketing to create targeted campaigns.

- Monitor and report on client satisfaction and handle feedback effectively.

- Attend industry events and networking opportunities to promote the company.

- Analyze competitor behavior and adjust strategies accordingly.

- Act as the main point of contact for client inquiries and issues.

- Provide training and support to clients on our product offerings.

- Work closely with internal teams to ensure seamless service delivery.

- Set and meet sales and engagement targets.

- Utilize CRM tools to manage client interactions and data.

- Stay informed about industry trends and innovations.

- Continuously seek ways to improve client engagement processes.

Required Qualifications:

- Bachelor's degree in Business, Marketing, or related field.

- Must have experience with Digital agency or media agency

- 2+ years of experience in client engagement or business development.

- Proven track record of achieving sales targets.

- Excellent verbal and written communication skills.

- Strong analytical and strategic thinking abilities.

- Familiarity with CRM software and digital marketing tools.

- Ability to work independently and collaboratively within a team.

- Strong organizational and time management skills.

- Prior experience in a client-facing role is preferred.

- Ability to adapt to changing priorities and business landscapes.

- Proficient in Microsoft Office Suite and project management software.

- Knowledge of industry trends and market dynamics.

- Demonstrated ability to influence and persuade.

- Strong negotiation and closing skills.

- Willingness to travel as needed.

- Certifications in sales or business development are a plus.