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Frontline Managed Services

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3.6

based on 26 Reviews

7 Frontline Managed Services Jobs

eBilling Specialist

Frontline Managed Services- India

3.6

based on 26 Reviews

1-5 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

eBilling Specialist

Frontline Managed Services

posted 6d ago

Job Role Insights

Fixed timing

Key skills for the job

Software Configuration Management Excel Accounting Research Medical Billing MS Office

+ 3 more

Job Description

monthly electronic invoices to firm clients, ensuring all client and firm guidelines are followed during submission.
Track the status of electronic invoices from submission to acceptance.
Resolve rejections until submission is successful and keep documentation of issues/resolution.
Resolve residual balances by appeal, working with timekeepers directly for details to submit for repayment; or write-off, through the appropriate assigned personnel.
Liaise between firm s billing/collections team, billing attorneys, secretarial staff and clients regarding ebilling, as directed.
Set-Up and maintain vendor sites for: new matters, new timekeepers, new and revised budgets and ongoing rates.
Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients. Interact with various groups, to document and educate timekeepers to preclude the future problems and expedite the acceptance of electronic invoices.
Coordinate resubmission of invoices with the billing team, billing attorneys, secretaries and client representatives. Ensuring corrective action is in place for future submissions.
Assist in the preparation and maintenance of Ebilling manuals, reference guides, and educational tools that support the Ebilling operation.
Assist with analyzing industry trends, proactively seeking ways to improve current process and maximizes efficiency with the group.
Assist with special projects and ad-hoc requests as directed by management.
Other Duties as they arise.

Requirements

Job Requirements:

Education: Bachelors degree is a must.

Experience: : 1+ years of professional work experience in an accounting or billing/invoicing, service-related position. with excellent communication skills.

Skills and Ability

Service-oriented and self-motivated, consistently performing with a high sense of urgency and pride in the product.

Superior organizational skills and must be detail oriented.

Superior technical skills must work in multiple software programs and online vendor websites.

Prefer experience with law firms.

Prefer knowledge of EBilling platforms such as EbillingHUB, Tymetrix, Serengeti, etc.

Advanced proficiency with Microsoft Excel and Microsoft Office products.

Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, and third-party vendors.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Employment Type: Full Time, Permanent

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What people at Frontline Managed Services are saying

4.0

Rating based on 1 Billing Specialist review

Anonymous · IT Consulting in Goa

Likes

Decent work/life balance Excellent training team Festival/cultural celebrations Occasional team building activities

Dislikes

Does not support remote working Mediclaim benefits are limited Salary range should be increased considering it's an odd shift job (US hours) Pickup services not provided for female employees (only drop)

Read 1 review