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Marriott International

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4.2

based on 1.2k Reviews

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1 Marriott International Front Office Supervisor Job

Front Office Supervisor

Marriott

 · 

4.2

 based on 1.2k Reviews

1-5 years

Bangalore / Bengaluru

1 vacancy

Front Office Supervisor

Marriott International

posted 4d ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Housekeeping Retail Showroom Counselling Safety Training

Job Description

Complete designated cashier and closing reports in the computer system.

  • Review shift logs/daily memo books and document pertinent information in logbooks.
  • Contact appropriate individual or department (eg, Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
  • Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key.
  • Sell a room/accommodation to guests without reservations based on availability.
  • Ensure rates match market codes and that any exceptions are documented.
  • Ensure checks that come from outlets (eg, Health Club, Retail Shop) are scanned and charged to room.
  • Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Ensure adherence to quality expectations and standards.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: At least 1 year of related work experience.
  • Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None


    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Front Office Supervisor roles with real interview advice

    What Front Office Supervisor at Marriott International are saying

    Front Office Supervisor salary at Marriott International

    reported by 6 employees with 1-5 years exp.
    ₹2.2 L/yr - ₹5.5 L/yr
    25% more than the average Front Office Supervisor Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    54%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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