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114 Front Office Management Jobs in New Delhi

Front Office Executive

1-5 years

₹ 2.75 - 4.25L/yr

New Delhi, Delhi/Ncr

1 vacancy

Front Office Executive

Apollo Health and Lifestyle Limited

posted 8d ago

Job Description

Role & responsibilities

  • To receive the customer with a pleasant smile and wish them.
  • To attend telephone calls politely and precisely adhering to telephonic etiquettes.
  • To perceive if the client is a new client or an old client (Already registered).
  • EDD management during registration
  • To get the information about purpose of visit and guide them to the concerned Consultant & department.
  • To give the registration forms and help them to fill and guide them to the OPD.
  • To collect the reference letters if any and shall duly informed to marketing team through email / phone.
  • To make an entry of the referred doctors name and address in the computer.
  • To make a note on the form and in the computer if the doctor referred was the primary consultant or a reference letter from other sources.
  • To check whether the client has filled all relevant data in the registration form.
  • To collect the fees for registration and prepare the receipt and handover to them.
  • To give the registration card to the client.
  • To handover the client folder to the concerned OPD.
  • To see if the client is a new client or an old client (Already registered.), if is an old client inform the Client (Patient) file number to MRD and receive the file.
  • To capture the source of awareness of the customer
  • To guide the visitors to the concerned room / departments.
  • To provide information regarding various services offered and about preventive medical health check-ups.
  • To answer various queries of the customer
  • To maintain Consultants / Doctors appointment schedule.
  • To prepare the Daily statistics report
  • To maintain relevant registers in their respective areas.
  • To adhere to the safety norms of hospital and to follow both customer / staff safety.
  • To maintain proper decorum during working hours as per company standards.
  • To collect service feedback form from the customer

Preferred candidate profile


One plus years of Experience in Front Office


Perks and benefits


As per the Industry Norms



Employment Type: Full Time, Permanent

Read full job description

Apollo Health and Lifestyle Limited Interview Questions & Tips

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What people at Apollo Health and Lifestyle Limited are saying

4.5
 Rating based on 15 Front Office Executive reviews

Likes

Working at Apollo seems to be very big stage of learning of new things, as being very new to medical field here is more scope of learning new things d exploring new things, feels very positive and more excited to accept new challenges

  • Salary - Excellent
  • +6 more
Dislikes

There is nothing like dislike in this platform. More to go with Apollo

Read 15 Front Office Executive reviews

Front Office Executive salary at Apollo Health and Lifestyle Limited

reported by 27 employees
Lock Unlock
₹1.9 L/yr - ₹4 L/yr
At par with the average Front Office Executive Salary in India
View more details

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