AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
205 Hilton Jobs
Airport Representative
HILTON
·
2-7 years
₹ 2 - 3.1L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
New Delhi, Hyderabad / Secunderabad
1 vacancy
Airport Representative
Hilton
posted 27d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
As an Airport Representative you will assist guests in various requests and enquiries such as transportation, hotel accommodation and other information or assistance that they may require. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure brand service standards are consistently practiced by all team members
- Ensure that courteous, prompt and efficient service is given to all guests
- Ensure that all arrival guests with flight details are paged and assisted with luggage and transportation
- Ensure to be neatly groomed and well attired at all times whilst on duty
- Report to Airport Executive prior to leaving for the airport to obtain necessary reports and highlights of the day
- Meet and greet guests with the limousine, assist with luggage, and the hotels airport representative to inform of guests arrival
- To bide fond farewell and thank them for staying with us
- Participate in departmental meetings with all Front Office team
- Ensure that standards and procedures are set and understood
- Sell the hotel outlets as much as possible
- Ensure that Airport Executive and Duty Manager are kept informed of all developments and guest feedback
- Ensure that consistently high standards of presentation are maintained for both department and Team Members
- Ensure that a high standard of guest relations and service within the airport-reps is consistently maintained
- Coordinate all limousine bookings as per policy
- Continuous communication with Duty Manager to ensure seamless check-in and procedures for guests
- To actively promote the benefits of Hilton HHonors to all guests and patrons of the Hotel, adopting a proactive sales attitude
- Must know all Hotel products and services and actively recommend to our guests
- Ensure that there is a thorough hand over at the completion of each shift
- Any other duties assigned by Airport Executive and the Front Office Management
What are we looking for?
Airport Representatives are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, s
Employment Type: Full Time, Permanent
Read full job descriptionHilton Interview Questions & Tips
Prepare for Hilton roles with real interview advice
Top Hilton Airport Representative Interview Questions
Q1. Which hands are very love food preference?
asked in
South Indian Cook interview
What people at Hilton are saying
Airport Representative salary at Hilton
reported by
5
employees
with 2-8
years exp.
₹2
L/yr - ₹3.5
L/yr
10%
less
than the average Airport Representative Salary in India
View more details
What Hilton employees are saying about work life
based on 500 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Hilton Benefits
View more benefits
Compare Hilton with
Marriott International
Compare
AccorHotels
Compare
Ihg Group
Compare
Wyndham Hotel Group
Compare
Hyatt Regency
Compare
Radisson Hotels
Compare
Oberoi Group of Hotels
Compare
Taj Hotels Resorts and Palaces
Compare
ITC Hotels
Compare
Oyo Rooms
Compare
Mahindra Holidays & Resorts
Compare
Devyani International
Compare
Burger King
Compare
JW Marriott
Compare
Pizza Hut
Compare
Tata Starbucks
Compare
THE LEELA PALACES HOTELS & RESORTS
Compare
The Lalit
Compare
Crowne Plaza
Compare
Holiday Inn
Compare
Similar Jobs for you
Share an Interview