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11 Marriott International Front Office Associate Jobs

Front Office Associate

0-3 years

Chennai

1 vacancy

Front Office Associate

Marriott International

posted 4d ago

Job Role Insights

Flexible timing

Job Description

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

  • Contact appropriate individual or department (eg, Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Respond to special requests from guests with unique needs.
  • Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
  • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.
  • PREFERRED QUALIFICATIONS

    Education: High school diploma or G. E. D. equivalent.

  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience. License or Certification: None


  • Employment Type: Full Time, Permanent

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    Prepare for Front Office Associate roles with real interview advice

    People are getting interviews at Marriott International through

    (based on 56 Marriott International interviews)
    Company Website
    Job Portal
    Referral
    Campus Placement
    Walkin
    36%
    23%
    14%
    9%
    4%
    14% candidates got the interview through other sources.
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    What Front Office Associate at Marriott International are saying

    2.4
     Rating based on 12 Front Office Associate reviews

    Likes

    Nothing

    Dislikes

    Managers approach toward their staff

    Read 12 reviews

    Front Office Associate salary at Marriott International

    reported by 79 employees
    ₹1 L/yr - ₹3.6 L/yr
    7% less than the average Front Office Associate Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    53%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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