Drive the execution and QA delivery of features by collaborating with program managers, product owners, engineers (Dev & QA), architects, and other cross-functional teams.
Collaborate with Product Managers to align on business objectives, priorities, and trade-offs and assess risks, if any.
Take critical decisions for the team whenever required to result in a successful product delivery.
Should foresee issues and prevent/resolve them at the earliest opportunity.
Work following Agile development methodologies using various related tools, like JIRA.
Ensure the team is motivated, focused, and clear on priorities and has the necessary resources for successful execution. I should encourage and be a role model for the team to go above and beyond.
Represent the QA team in business-related discussions and articulate business values of the team s contributions in larger business-focused forums and to senior management.
Drive technical excellence and high-quality deliverables. You should constantly think for the future by building the proper infrastructure at the right time.
Provide guidance, career development, and coaching to team members.
Collaborate with cross-functional teams for coordination, planning, design decisions, and reviews.
Should stay up to date by studying trends in quality management.
Qualifications:
Masters/Bachelors degree required in Computer Science/Engineering, Software Engineering, or Equivalent discipline
9 - 12 years of experience in Software QA with at least 2 - 4 years of team management experience in leading.
Experience building and leading team(s) of high-caliber QA engineers.
Must successfully deliver complex, demanding projects for large-scale SaaS product(s).
Experience working in an Agile environment. Experience playing the scrum master for at least one year is preferred.
Excellent communication skills, both verbal and written.
Strong organizational and time management skills.
Experience with the complete product life cycle, including post-production release support.
Experience working with multiple functions including but not limited to Product Management, Program Management, UI/UX design teams, Development, Documentation, and Customer Success teams (including Support).
Should be experienced in QA best practices, including Test Designs and Automation. Ability to handle ambiguity and comfortable working with minimal specifications.
The Best Candidate:
Is passionate about making a world-class software organization.
Has experience working on large-scale distributed platforms either as part of a team or must have managed a team building them.
Enjoys a fast-paced environment, working with a highly-talented team and shifting priorities.
Has excellent problem-solving and analytical skills.
Is great at making data-driven decisions; should use appropriate metrics and report using them in Executive/senior leadership meetings. I s comfortable designing and implementing new processes (or) modifying existing processes internally to improve the teams efficiency.
Can build strong relationships with stakeholders and key partners for the program.
Has strong business and technical vision.
Can stay abstract or detail-oriented as the situation demands.
Has demonstrated the ability to think big, bring new ideas, and build teams & infrastructure for the future.
Learns quickly; must know when to listen and when to take charge.