Opportunity For Fraud Specialist/ CBD | HCLTech Nagpur

Role & responsibilities

• Responsible for processing actionable alerts/fraud notifications, conducting research into these alerts as needed.
• Analyze and validate Identity Theft claims and other fraud claims as they arise.
• Review accounts and transactions for fraud activity and take appropriate action, such as restraining an account, to prevent fraud losses.
• Assist bank members of fraud alerts and work with them in order to resolve issues.
• Collect and report suspicious activity information utilizing Suspicious Activity Reports and documented organization processes.
• Review membership information and identification documents when there are discrepancies or irregularities, to determine the validity of information.
• Resolve fraud claims in accordance with government regulations CC, E/Z and any other regulations as required.
• Accurately record data and remarks utilizing spreadsheets and notes on alerts.
• Keep abreast of current fraud trends in the financial services industry as well as different types of fraud schemes.
• Familiar with regulations and laws, including regulatory and compliance training such as, the US Patriot Act, FACTA, BSA/AML,Regulation CC and Regulation E/Z.
• Monitor and decision alerts in Actimize, Fraud`Net, Salesforce, AFS/EWS and other fraud tools, with accuracy and take appropriate action to prevent fraud losses