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2 FPS Innovation Labs Jobs

Customer Experience Associate

1-4 years

₹ 4.25 - 4.5L/yr

Pune

28 vacancies

Customer Experience Associate

FPS Innovation Labs

posted 26d ago

Job Description

🌟 Exciting Customer Service Opportunity! 🌟


We're seeking enthusiastic individuals to join our dynamic team!


  • Key Highlights:
  • Handle customer inquiries via phone, chat & email
  • 50/50 voice and non-voice tasks
  • Research and update remittance information
  • Collaborate with partners to ensure smooth transactions

What We're Looking For:

  • Excellent communication skills (English)
  • Strong multitasking and research abilities
  • Customer-oriented mindset
  • Attention to detail and time management skills

Tech Skills:

  • 35+ WPM typing speed
  • Proficiency in web tools and computer navigation

Ideal Candidate:

  • 1+ year experience in customer service
  • Senior High School graduate (College degree preferred)
  • Willing to work onsite in Pune, India
  • Flexible with shifting schedules

Join us and grow your career in this exciting role! 🚀


Employment Type: Full Time, Permanent

Read full job description

What people at FPS Innovation Labs are saying

What FPS Innovation Labs employees are saying about work life

based on 1 employee
100%
100%
100%
Flexible timing
Monday to Friday
No travel
View more insights

FPS Innovation Labs Benefits

Team Outings
Work From Home
Health Insurance
Free Transport
Child care
Gymnasium +6 more
View more benefits

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