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Facility Executive - Residences
Four Seasons Hotel
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
To assist the Residential Leader with day-to-day administrative duties of the Residential division; including organization, scheduling, purchase orders, daily labor reports and reconcile the work orders and billing process for any in-house service provided to homeowner in accor dance with Four Seasons luxury service standards.
Tasks
- Performs all administr ative du ties of the division (Purchase o rder , payroll, schedule, inventory, etc.)
- Prepare written correspondence on behalf of the Residential Leader for approval
- Coordinates the move-in date with Director of Residences for all residents
- Coordinates the booking of the service elevator for move-in
- Conducts pre-site tour with moving company
- Maintains the homeowner profiles within the building management systems
- Handle residents complaints in the absence of the Residential Leader; determine action to taken and follow up required
- Coordinates any a la carte service requests and ensures accurate billing is followed
- Coordinates the opening of the units to trades and contractors after authorization has been receiv ed, with the help of a security
- Builds relationships with residents and safeguard the assets and resources of the Association
- Produces a residence hotel spend report monthly
- Complies with and enforces Four Seasons guidelines, policies and procedures
- Assists in building/property orientations as needed
- Assists in walk thru of t he buildings on a regular basis
- Reports any discrepancies to the Residential Leader
- Work harmoniously and professionally with co-workers and supervisors
- Assists in completing special projects which may include mailings, competitive surveys, menus or other assigned duties
- Maintain master list of owners and tenants and their respective contact information .
- Maintain a clean, neat, and organized wor k area and file storage system.
- Assist the Residential Leaders to maintain policy and procedure manuals; upd ate and distribute as necessary
- Makes sure all contracts and governmental documents are stored properly for any tax, External and Internal Audit inquiry
- Maintain the HOA asset list
ADDITIONAL RESPONSIBILITIES
- Ensures the common areas of the buildings are in optimal conditions at all times
- Covers short period of time the Residential Concierge desk and assists in any type of crunch in both Residences or hotel operations when required
- Assists Guest Service A ge nts with responsibilities and duties in their absence or due to heavy volume periods
- Performs other tasks or projects as assigned by the Director of Residences/ Residence Manager
- Is aware of the emergency procedures in place
- Able to create reports
Skills And Compe tencies
- Fluent in English, reading and writing
- Computer proficiency - (Excel, MS Word etc . )
Experience
- One to three years of employment in the related position with Four Seasons or other organizations
Education
- Bachelors in hospitality /Graduate from a reputed university
Employment Type: Full Time, Permanent
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(based on 5 Four Seasons Hotel interviews)
Referral
Company Website
Walkin
40%
20%
20%
20% candidates got the interview through other sources.
Moderate
Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Four Seasons Hotel are saying
What Four Seasons Hotel employees are saying about work life
based on 157 employees
Flexible timing
Rotational Shift
No travel
Day Shift
Four Seasons Hotel Benefits
View more benefits
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