Retail HR Business Partner - Retail/Textile/FMCG (2-4 yrs)

Job Summary:

- The Retail HR Business Partner (HRBP) is responsible for aligning the HR strategy with the overall business objectives of retail operations.

- This role will provide strategic and operational HR support to the retail team, working to ensure a high-performance culture, effective talent management, employee engagement, and retention.

- The HRBP will act as a trusted advisor to business leaders and managers, supporting the workforce needs of the retail stores and ensuring compliance with labor laws and company policies.

Key Responsibilities:

1. Strategic HR Support:

- Partner with retail leaders/managers to develop and implement HR strategies that support business goals.

- Align HR initiatives with key business priorities, focusing on employee engagement, performance, talent management, and organizational development.

- Drive the implementation of company-wide HR programs within retail operations.

2. Employee Relations:

- Act as the primary point of contact for employee relations issues in retail stores, resolving conflicts and addressing grievances.

- Provide guidance to managers on handling performance management, disciplinary actions, and conflict resolution.

- Promote positive employee relations and foster an inclusive and respectful work environment.

3. Talent Acquisition and Retention:

- Collaborate with the Talent Acquisition team to drive recruitment efforts for retail positions, ensuring staffing levels meet business needs.

- Partner with managers to identify talent gaps and develop strategies to attract and retain top talent.

- Support the onboarding process to ensure new hires are effectively integrated into the company culture.

4. Learning & Development:

- Identify and address the training and development needs of retail teams to improve performance, customer service, and leadership capabilities.

- Monitor the progress and impact of training programs and suggest improvements as needed.

5. Performance Management:

- Support retail managers in implementing performance appraisal systems, providing coaching, feedback, and development plans.

- Assist in identifying high-potential employees and support succession planning efforts.

- Ensure alignment of employee goals with business objectives, tracking progress and providing support where necessary.

6. HR Compliance & Policies:

- Ensure compliance with all state and local labor laws and regulations in retail operations.

- Educate managers and employees on company policies and ensure consistent enforcement across retail locations.

- Support store managers in understanding and implementing HR policies and procedures.

7. Reporting & Analytics:

- Provide HR metrics and analysis to managers and senior leadership, identifying trends in employee engagement, turnover, and other key HR indicators.

- Recommend actionable insights to improve HR practices and business outcomes based on data analysis.

Qualifications:

Education: MBA in Human Resources.

Experience:

- Minimum 2-3 years of HR experience, with at least 2 years in a retail or Sales HR role.

- Experience in talent management, employee relations, performance management, and workforce planning.

- Familiarity with retail-specific labor laws and operational HR needs.

Skills:

- Strong interpersonal and communication skills, with the ability to influence and build relationships with stakeholders at all levels.

- Problem-solving abilities and sound judgment in handling sensitive employee matters.

- Strong organizational skills and the ability to manage multiple priorities.

- Proficient in HRIS systems, Microsoft Office Suite, and data analysis.

- Ability to work in a fast-paced and dynamic environment