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4.1

based on 508 Reviews

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7 Forbes Marshall Jobs

Customer Service Executive

3-8 years

Nagpur, Ahmedabad, Raipur

1 vacancy

Customer Service Executive

Forbes Marshall

posted 19d ago

Job Role Insights

Flexible timing

Job Description

Key Responsible Areas:

  • Owning grid for any product issues and commissioning assistance.
  • Owning installation and commissioning for new projects and delivering benefits.
  • Sustaining the uptime of boilers, effimaxes, systems
  • Provide technical support and services to customers, both on-site and remotely.
  • Conduct installations, commissioning, and maintenance of Forbes Marshall products.
  • Troubleshoot and diagnose equipment issues, offering timely and effective solutions.
  • Collaborate with cross-functional teams to deliver excellent customer service.
  • Generate accurate reports on service activities, documenting findings and recommendations.
  • Stay updated with the latest technological advancements and product developments.
  • Hands on experience & Troubleshooting of Flow meters / Gas Analyzer / Dust Analyzer / Control valves / Liquid Analyzers etc.
  • To Handle the Commissioning & Troubleshooting of Forbes Marshall Products like Boiler , Pressure Reducing Station , Temperature Control Valve , Condensate Recovery System , Steam Traps , Flow Meter , Analytical Products , etc.

Educational Qualification: Bachelor's degree in Electrical/Instrumentation Engineering

Candidate Profile

  • Strong knowledge of industrial equipment and systems.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and manage multiple priorities effectively.
  • Exceptional communication and interpersonal skills.
  • Willingness to travel to customer sites as required.

Work Experience: 3-5 years

Key Skills: Observation skill with Objective, Competence to troubleshoot & derive the solution, Communication skills and ability to get along with people




Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Forbes Marshall through

(based on 26 Forbes Marshall interviews)
Campus Placement
Walkin
Company Website
Job Portal
Referral
20%
19%
15%
15%
12%
19% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Forbes Marshall are saying

Customer Service Executive salary at Forbes Marshall

reported by 4 employees with 5-13 years exp.
₹7.8 L/yr - ₹12 L/yr
208% more than the average Customer Service Executive Salary in India
View more details

What Forbes Marshall employees are saying about work life

based on 508 employees
70%
69%
36%
99%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Forbes Marshall Benefits

Submitted by Company
Job Training
Soft Skill Training
Health Insurance
Team Outings
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Team Outings
Cafeteria
Education Assistance +6 more
View more benefits

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