Sales Development Representative

About Five Talent Accrete: Five Talent Accrete is a leading healthcare solutions provider committed to delivering excellence in medical coding, revenue cycle management, and healthcare consulting. We are dedicated to fostering a collaborative and innovative work environment that empowers our employees to contribute to the success of our clients.

Position Overview: We are looking for a detail-oriented and persistent Sales Development Representative (SDR) to build and verify a contact database of healthcare facilities across the Southeastern U.S. This role does not involve sales conversations or speaking with decision-makers directly but focuses on gathering and verifying accurate facility and contact details for our sales team.

Position Responsibilities :

• Outbound Calling: Make a high volume of calls per day to healthcare facilities to verify basic information (e.g., clinic name, address, and phone number).
• Decision-Maker Identification: Gather and confirm the contact details of key personnel (e.g., Billing Manager, Revenue Cycle Director, or Practice Administrator).
• Data Collection & List Building: Research and expand a targeted database of healthcare facilities in the Southeastern U.S.
• Lead Qualification: Ensure accurate information is recorded, but do not engage in sales discussions.
• CRM Management: Log all verified contacts and facility details into the CRM/database.
• Follow-Up Calls: Reattempt contact if initial calls do not yield the necessary information.
• Process Compliance: Follow structured call scripts and protocols to maintain consistency.

Position Metrics:

• Daily Call Volume: Minimum 100-150 calls per day to healthcare facilities.
• Facility Verification Rate: At least 80% accuracy in verifying facility details (name, address, phone, website).
• Decision-Maker Identification: Capture valid contact information for at least 60-70% of the calls made.
• Database Growth: Successfully add at least 300-400 new, fully verified healthcare facility contacts per week to the CRM.
• Follow-Up Efficiency: Complete at least 90% of follow-ups within 48 hours for incomplete contacts.
• CRM Accuracy: Maintain less than a 5% error rate in logged information.

Position Requirements

• Excellent English communication skills clear and professional phone presence.
• Ability to make high-volume calls daily and extract accurate information.
• Strong attention to detail for data entry and verification.
• Experience in cold calling, lead research, telemarketing, or data verification is preferred.
• Familiarity with CRM tools, spreadsheets, and data entry systems.
• Self-motivated, organized, and able to work in a fast-paced, target-driven environment.

What We Offer

• Competitive base salary with performance-based incentives.
• Remote work with flexible scheduling.
• Opportunity to grow within a rapidly expanding healthcare services company.
• Supportive team environment with clear training and process guidelines.