Windows Support Engineer

Hi,

We are actively looking to hire Windows professionals to be based out of our Pune office.

Below is the job description for reference:

What does a successful Windows Support Engineer do at Fiserv ?

• The role involves Lead, design, develop and implement solutions in a complex environments consisting of various technologies Windows, Active Directory, VMWare and virtualisation including Windows Failover clustering capabilities and DR setup.
• It requires working in Distributed Computing Platform team providing infrastructure and application support to various business lines and works with staff to troubleshoot and problem-solve Infrastructure and related application issues

What will you do:

• 5 to 7 years relevant experience in Windows.
• Troubleshoot issues across the entire stack: hardware, software, automation, application.
• Perform Installation, configuration, customization, operation, recovery and troubleshooting of Windows, Vmware, Hyper-V technologies in a Production and Build environment.
• Develop and implement strategies for migration, consolidation and upgrade of Windows/Vmware platform.
• Maintain and enhance environment for running batch jobs and troubleshoot issues related to connectivity, Active directory, NFS shared associated with daily batch cycle and batch reporting subsystem.
• Candidate should be very good in PowerShell Scripting and should have written multiple windows scripts.
• Combine the ability in scripting and troubleshooting application errors in windows/VMware environments with fine technical acumen. Perform Forecasting and Estimating Capacity Analysis using vRops.
• Cover on-call/Standby on rotation. Managing ticket queues for incidents/service requests & changes. Support 24x7 coverage as per Business needs.

What will you need to know:

• 5 years of total experience and deep understanding of the Windows OS level concepts such as Active directory, Performance, IIS, memory allocation and network stack , understanding of how applications are affected by the above and ability to debug the same
• 5 Years in Windows scripting language such as PowerShell, VB scripting.
• Knowledge on security technologies such as Kerberos and SSL and experience with toolsets such as JIRA, and Salt, Spacewalk.
• Proven experience in setting up Clusters on Windows, Vmware environment, along with OS clustering, partitioning and virtualization.
• Hands on experience on SAN/NAS storage.
• Experience in using Splunk, AppDynamics, or equivalent monitoring tools.

What would be great to have:

• Certification is Microsoft Azure
• Microsoft Certified Solution Expert.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran.

Explore the possibilities of a career with Fiserv and Find your Forward with us !