Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

FIS

Compare

3.9

based on 5.5k Reviews

Video summary

204 FIS Jobs

Senior Lead Analyst - Managed Service Change

FIS Global Business Solutions India Pvt. Ltd.

3.9

based on 5.5k Reviews

4-8 years

Bangalore / Bengaluru

1 vacancy

Senior Lead Analyst - Managed Service Change

FIS

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

SQL Automation Testing Recruitment Analytical Chemistry Windows System Administration Information Security

+ 4 more

Job Description

About the role:
This role is part of Managed Services team and entails delivery of FIS Data Integrity Manager Reconciliations book of work for Managed Services clients and FIS Derivatives Reconciliations team responsible for on-boarding of new reconciliations, maintenance of existing reconciliations, implementation of client driven changes, platform upgrades, and production platform stability and efficiencies for all the DIM hosted clients.

We are a client facing function, a first line of defense/interface into FIS eco system for our clients - to address Software/Infra issues, understand/clarify product behavior etc.
We have follow-the-sun model in place (24X7), we are primary team for APAC & ME clients, Secondary for EMEA and Supplementary for LATAM clients (6000+ unique client-product combinations covered)
Our role requirement ranges from a simple service deck -> Technical -> Functional -> Techno-functional -> Enterprise Service/Client Service managers
We are a strong team of 450+ client facing staff with a strong ITIL mindset and solution driven philosophy
We continuously measure our service quality via client feedback in the form of Overall Satisfaction (OSAT) and Net Promotor Score (NPS)
We use cutting edge & in-market tools and data governance using AI/ML to provide clients intelligence to conduct their business

What you will be doing:

Design and implement new changes in partnership with internal stakeholders, change delivery, and client teams. Provide analytical and subject matter expertise into broader strategic initiatives.
Work collaboratively with other teams to identify pain areas, process efficiencies, utilize subject matter expertise to drive automation and deliver efficiencies.
Support UAT testing, conduct thorough regression testing to delivery high quality defect free changes to Production ensuring platform stability.
On-boarding of new reconciliations and maintenance of existing reconciliations adhering to the reconciliations standards laid down in the project
Ensure the reconciliations platform is compliant with all non-discretionary change i.e., mandatory changes, regulatory changes and FIS software & hardware policies.
Leadership & Innovation - Utilize strong subject matter expertise to drive the definition of innovative solutions, both within the organization and the industry.

What you will need:

4 - 8 years of strong reconciliation development experience in all modules of IntelliMatch (Recollector, Admin, Reconciliation).
4 - 8 years of strong database experience in SQL.
Self-starter with good interpersonal skills and a solution driven approach.
Knowledge of IntelliMatch NextGen is desirable
Scripting languages such as POWERSHELL, Windows Batch Scripting will be added advantage.
Working experience with Jira, ServiceNow will be useful.
Extensive experience of software/service solutions delivered on a hosted and managed basis including SQL Server
Knowledge of the financial services marketplace
Reconciliation knowledge
Ability to build and maintain strong Client relationships portraying deep technical and functional expertise
Knowledge of Project Methodology viz. AGILE, Waterfall etc.
Competent in best practice principals of risk, information security and compliance

Added bonus if you have:

Good communication skills for clear and effective interaction with both internal and external parties

Employment Type: Full Time, Permanent

Read full job description

FIS Interview Questions & Tips

Prepare for FIS Senior Lead Analyst roles with real interview advice

What people at FIS are saying

4.0

Rating based on 20 Senior Lead Analyst reviews

Anonymous · Data Science & Analytics in Gurgaon / Gurugram

Likes

Good Atmosphere and learning environment

Salary - Good

+5 more

Dislikes

Management was very arrogant and non considerate.

Read 20 Senior Lead Analyst reviews

Senior Lead Analyst salary at FIS

reported by 139 employees with 7-12 years exp.

₹8 L/yr - ₹30 L/yr

25% more than the average Senior Lead Analyst Salary in India

View more details

What FIS employees are saying about work life

based on 5.5k employees

75%

77%

82%

72%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

Compare FIS with

TCS

3.7

Compare

Infosys

3.6

Compare

Wipro

3.7

Compare

HCLTech

3.5

Compare

Tech Mahindra

3.5

Compare

LTIMindtree

3.8

Compare

Mphasis

3.4

Compare

Hexaware Technologies

3.5

Compare

Cyient

3.6

Compare

Accenture

3.8

Compare

Cognizant

3.7

Compare

Capgemini

3.7

Compare

Genpact

3.8

Compare

IBM

4.0

Compare

DXC Technology

3.7

Compare

Sutherland Global Services

3.6

Compare

Optum Global Solutions

4.0

Compare

Virtusa Consulting Services

3.8

Compare

CGI Group

4.0

Compare

GlobalLogic

3.6

Compare

Similar Jobs for you

Principal Analyst at FIS Global Business Solutions India Pvt. Ltd.

Pune

6-10 Yrs

₹ 12-17 LPA

Senior Lead Analyst at FIS Global Business Solutions India Pvt. Ltd.

Mumbai

5-8 Yrs

₹ 8-13 LPA

Service Operations at FIS Global Business Solutions India Pvt. Ltd.

Pune

3-7 Yrs

₹ 5-9 LPA

Service Operations at FIS Global Business Solutions India Pvt. Ltd.

Pune

2-7 Yrs

₹ 7-11 LPA

Team Lead at Binary Global Limited

New Delhi

8-13 Yrs

₹ 10-15 LPA

Manager at KPMG India

Mumbai

3-6 Yrs

₹ 5-8 LPA

Change Management Analyst at FIS Global Business Solutions India Pvt. Ltd.

Bangalore / Bengaluru

7-10 Yrs

₹ 9-12 LPA

Senior Sitecore Developer at Horizontal Digital

Vadodara

3-8 Yrs

₹ 5-10 LPA

Senior Associate at Pricewaterhouse Coopers Private Limited

Gurgaon / Gurugram

3-7 Yrs

₹ 9-13 LPA

Senior Lead Analyst at FIS Global Business Solutions India Pvt. Ltd.

Pune

5-6 Yrs

₹ 7-8 LPA

FIS Bangalore / Bengaluru Office Location

View all

Bangalore / Bengaluru (1)

Bengaluru Office

Fidelity Information Services, Second Floor, 8th Rd, Whitefield Bengaluru
Karnataka 560066