Observability Specialist

Observability Specialist (Nagios, Splunk and Zabbix )- 24/7 Rotational shifts

Are you curious, motivated, and forward-thinking? At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the role:

An Observability Specialist plays a vital role in ensuring the health, performance, and reliability of FIS platforms and applications.

This role is essential for maintaining the integrity and performance of an FIS platforms, ensuring that issues are identified and resolved quickly.

About the team:

This team manage SaaS payment environment. Perform support activities required to maintain a high level of availability and stability for one or more applications including incident/problem analysis and resolution, change deployment and certification, application performance, application operations management and development support.

What you will be doing:

• Design, implementation and support of monitoring tools in a complex, heterogenous, multi-platform environment.
• Contribute to continual improvement of the system to incorporate advanced monitoring and self-healing capabilities.
• Integrate data from various sources into tools, ensuring data accuracy and completeness. Analyze data to identify trends, anomalies, and potential issues.
• Create and manage dashboards, custom views, saved searches, and alerts in tools to monitor system performance and availability.
• Identify performance bottlenecks and work on optimizing platform performance using insights from tools.
• Lead incident response efforts to quickly resolve issues and minimize downtime, leveraging both tools for root cause analysis.

What you bring:

• 7 to 10 years in setting up and supporting tools Nagios, Splunk and Zabbix.
• Proficiency in programming and scripting languages (e.g., Python, Perl, PowerShell and Bash)
• 7 to 10 years of experience in configuring monitoring and alerts for public cloud, virtualization platforms like VMWare, Operating Systems Windows Server and Linux and Databases MS SQL and Oracle using observability tools Nagios and Splunk
• Strong analytical skills, excellent problem-solving abilities, and effective communication skills.

What we offer you:

• A range of benefits designed to help support your lifestyle and wellbeing.
• A multi-faceted job with a broad spectrum of responsibilities
• A modern international work environment and a dedicated and innovative team
• A broad range of professional education and personal development possibilities - FIS is your final career step.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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