Lead ServiceNow Developer (6-9 yrs)

Job Title : Service Now Lead Developer.

Experience : 6+ years.

Location : Delhi NCR.

Notice Period : Immediate Joiner only.

Key Responsibilities :

- Direct the development team through the design, development, testing, and debugging processes, but not limited to: core setup, workflow administration, reporting, data imports, LDAP integration, custom scripting and third party software integrations.

- Work closely with management and other stakeholders to document and shape business requirements and translate those into technical requirements the development team can act on.

- Write high-quality code and lead code reviews.

- Plan and document technical specifications for future application features or infrastructural systems.

- Performs advanced configurations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports, etc.

- Accountable for the delivery of Monthly sprints for the development team as well as ensuring bug free delivery.

- Design, develop, and implement ServiceNow Service Portals.

- Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area.

- Reviews proposed design with all customer and internal stakeholders, and leads all technical design meetings.

- Coordinate with Platform Architect to ensure designs meet development guidelines and best practices.

- Ensures effective communication and coordination of development team activities with process owners and requestors.

- Works with Platform and Project Management teams to ensure enhancements are delivered completely, accurately, and timely.

- Provides leadership and participates in vetting new requirements on the ServiceNow platform.

- Stays current on ServiceNow products and applicable integrated technologies.

- Drives process improvements and ensures process adherence for the development team.

- Use scripting tools and ServiceNow functionality to automate tasks fulfillment in ServiceNow.

- Perform integrations and process automation using Service Now Orchestration.

- Load, manipulate and maintain data between ServiceNow and other systems.

- Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application.

- Collaborate with team members and business users to clarify requirements and confirm design/implementation.

- Follow set coding best practices and standards.

- Foster a collaborative and team-oriented environment.

- Adhere to the system development life cycle (SDLC) processes.

- Test and debug team solutions.

- Document processes/solutions/fixes in Knowledge Base.

- Maintain a regular and predictable work schedule.

- Provide ServiceNow operation support, including promoting, testing, and deploying ServiceNow updates and new releases.

- Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units and the Company.

- Interact appropriately with others in order to maintain a positive and productive work environment.

- Perform other duties as necessary.

Minimum Requirements/ Qualifications :

- Bachelor's degree in computer science, Business Management, Project Management or Management Information Systems or equivalent work experience acceptable.

- ITIL Foundations V3 certification desired.

- ServiceNow Administrator Certification.

- Certified ServiceNow Developer Certification desired.

- Certified ServiceNow Implementation Specialist Certification desired.

- Experience with ServiceNow Portal development.

- Experience in CMDB, Discovery and integration with other external modules.

- Experience with Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.).

- 5-7+ years working in ServiceNow Environment.

- 3+ years in a technical leadership role.

- 3+ years' experience developing in PHP, Java, Python, Ruby, .Net, or Perl.

- Scripting (JavaScript, AngularJS, HTML, CSS, Jelly) and Rest API experience preferred.

- 3 years of experience working in a similarly complex technical organization.

- Experience utilizing Agile/SCRUM Methodologies.

- Understanding of the systems development life cycle (SDLC) processes.

- Ability to translate details into specific tasks needed to accomplish a task or solve a problem.

- Ability to problem solve and work well in complex, ambiguous situations.

- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

- Proven ability to navigate the technology environment and work effectively with multiple group.