reconciliation

Analysis ATM Transaction error code which was useful in mapping code with EJ to Reduce customer disputes and online reversal at the time of ATM transaction.
Co-ordinate to bank for claims, disputes and recon shortage cases with justified remarks.
Resolving customer disputes within the stipulated time limits defined in the Agreement and as per RBI guidelines.
End to end settled of the chargeback, Pre-arbitration, arbitration, and dispute query / Claims with CRA.
Reporting Own Other Excess/Short Cash cases observed while doing the reconciliations.
Maintaining the records of recon deduction such as customer dispute and recon Shortage.