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FIS

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3.9

based on 5.3k Reviews

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197 FIS Jobs

Call Center Quality Analyst I

FIS Global Business Solutions India Pvt. Ltd.

 · 

3.9

 based on 5.3k Reviews

2-5 years

Pune

1 vacancy

Call Center Quality Analyst I

FIS

posted 7hr ago

Job Role Insights

Flexible timing

Key skills for the job

Recruitment

Job Description

FIS Global Business Solutions India Pvt. Ltd. is looking for Call Center Quality Analyst I to join our dynamic team and embark on a rewarding career journey
  • Monitor and evaluate call center agents performance.
  • Provide feedback and training to improve service quality.
  • Develop quality standards and assess adherence to protocols.
  • Prepare performance reports for management reviews.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Quality Analyst 1 roles with real interview advice

People are getting interviews at FIS through

(based on 323 FIS interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
39%
17%
11%
9%
5%
3%
16% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at FIS are saying

5.0
 Rating based on 1 Quality Analyst 1 review

Likes

The environment is friendly and the staff is very supportive

Dislikes

There is nothing which I dislike

Read 1 review

Quality Analyst 1 salary at FIS

reported by 5 employees with 2-6 years exp.
₹4.1 L/yr - ₹8 L/yr
14% more than the average Quality Analyst 1 Salary in India
View more details

What FIS employees are saying about work life

based on 5.3k employees
75%
77%
82%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

FIS Benefits

Work From Home
Health Insurance
Cafeteria
Free Transport
Team Outings
Job Training +6 more
View more benefits

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FIS Pune Office Location

View all
Pune  (1)
Pune Office
FIS, Westend Center One, Next to Reliance Mart, Wireless Colony, Aundh Pune
Maharashtra 411007

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