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47 Fidelity International Jobs
Technical Consultant - Data Services
4-6 years
Bangalore / Bengaluru
1 vacancy
Technical Consultant - Data Services
Fidelity International
posted 3hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The Data Platform Group sits within ETS (Enterprise Technology Services) providing a real-time, agile Enterprise Data Platform. We provide traditional Relational Database support and consultation alongside Data Analytics, In-memory, Virtualisation, Big Data built on a Self-service and automation platform. We also provide services around Data Security, Data Quality and the full Lifecycle management.
About your role
The Technical Consultant - Databases is responsible for working on database project delivery and / or production support activities from a technical perspective. Typically, this will be day to day activities supporting database infrastructure including solving production and non-production issues, working on change, incidents, problems, service improvement and engineering initiatives. In addition to this the Technical Consultant also acts as a trusted technology advisor to the business providing guidance and consultancy as required.
The Technical Consultant - Databases is responsible for working on database project delivery and / or production support activities from a technical perspective. Typically, this will be day to day activities supporting database infrastructure including solving production and non-production issues, working on change, incidents, problems, service improvement and engineering initiatives. In addition to this the Technical Consultant also acts as a trusted technology advisor to the business providing guidance and consultancy as required.
This role demands strong technical skills with a focus to ensure maximum uptime of the production database infrastructure. Working as a member of a global database support team the successful candidate will play a pro-active role in the support of Fidelity s database estate. The role requires strong Oracle database technical skills across various UNIX and Linux platforms.
The role will involve regular BAU (Business As Usual) support and will involve 24 x 7 support and weekend working.
Key Responsibilities
The key responsibilities of this role are:
- 24x7 support for Fidelity s Production database estate. This includes all Production, Disaster Recovery, Emergency Break Fix, User Acceptance Testing and Development environments.
- Rapid response to address high severity (severity 1, 2 and 3H) incidents.
- Support and delivery of assigned project work.
- Pro-active issue detection and resolution as well as service monitoring.
- Service restoration subsequent to unanticipated outages or disruptions.
- Driving root cause analysis and resolution to closure.
- Identification and driving of database related service quality improvements and engineering deliverables.
- Provision of technical support on a shift, on-call and rotational basis.
- Resolution of production support issues.
- Escalation as necessary to secure assistance and technical guidance from other Technology teams to resolve support issues.
- Management and progression of Action items.
- Automation and process improvement of database activities.
Experience and Qualifications Required
Essential Skills and Experience
- Excellent Oracle database administration skills in a production support capacity; with the responsibility for the delivery, support and maintenance of reliable, highly available and high-performance environments.
- Support of database installation and configuration, monitoring and housekeeping, upgrade and patching, troubleshooting, root cause analysis and performance tuning.
- Good experience in another RDBMS platform, preferably Microsoft SQL Server, database administration and skills as above.
Personal Skills
- A good team worker.
- Ability to priorities and co-ordinate activities.
- Experience of working to tight deadlines on a regular basis.
- Good analytical, problem solving and documentation skills.
- Ability to adapt to changing business needs (flexible) and learning new skills quickly.
- Good written and verbal communication skills, together with the ability to communicate with management and other business and technical groups.
- Calm approach when under pressure.
- Customer focused - strong service ethic.
- Ability to work on own initiative with minimal direction.
Technical expertise
Above 10 Years of progressive working knowledge of database technologies
- Oracle Certified Professional
- Oracle RDBMS (11g, 12c, 18c,19c)
- Oracle Data Guard
- Oracle Automatic Storage Management (ASM)
- Oracle Grid Infrastructure and Real Application Clusters
- Oracle Exadata
- Oracle Golden Gate
- Good understanding of UNIX and Linux operating systems (Red Hat Enterprise Linux)
- Strong scripting skills (SQL, PL/SQL, UNIX shell scripting)
- Database backup, restore and recovery - User and server managed (RMAN and EMC DataDomain or equivalent)
- Database Instance and Query performance tuning
Desirable Skills and Experience
- Big Data, No/SQL Related Technologies
- Data Visualization - Tableau, OBIEE, MS Power BI
- Cloud Fundamental - AWS, Azure, Oracle
Employment Type: Full Time, Permanent
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What people at Fidelity International are saying
Rating based on 12 Technical Consultant
reviews
Anonymous · Engineering - Software & QA
in Gurgaon / Gurugram
Likes
Organization culture is good. It is flexible and supporting.
- Job security - Good
+2 more
Dislikes
Very slow process of onboarding new technology and tools. Very high dependency between teams reminds one of license raaj.
Technical Consultant salary at Fidelity International
reported by
107
employees
with 10-17
years exp.
₹22
L/yr - ₹49.6
L/yr
233%
more
than the average Technical Consultant Salary in India
View more details
What Fidelity International employees are saying about work life
based on 573 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Fidelity International Benefits
Submitted by Company
We’ll help you find the perfect balance We’re welcoming We’re flexible
Submitted by Employees
View more benefits 
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Fidelity International Bangalore / Bengaluru Office Location
Bengaluru/Bangalore, Karnataka Office
Embassy Manyata Business Park, Nagavara Village, Kasaba Hobli, Bengaluru, Karnataka, India
Bengaluru/Bangalore, Karnataka
560045
560045
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