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Application Support Senior Developer
4-6 years
Gurgaon / Gurugram, Bangalore / Bengaluru
1 vacancy
Application Support Senior Developer
Fidelity International
posted 3d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Application Development Support
- Ensure that all requests raised by clients and users are handled timely and appropriately by possessing technical knowledge of operating systems, applications, and software development lifecycle.
- Provide technical support to teams within the organization, and to external clients when required.
- Update technical documents and procedures to reflect current state.
- Provide support for application deployments.
- Assist with systems integration when needed.
- Collaborate with On-Site Application Development Support Team.
- Infrastructure, Network and Application Support
- Ensure infrastructure, network, application enhancements and maintenance fixes within FCC/FIL/FIC/vendors are well supported from a technology level.
- Assist in ensuring FCC technology policies and procedures are adhered to.
- Defect Remediation
- Remediate defects based on business and client priorities to address service disruptions, incidents, and problems.
- Client Experience
- Deliver quality customer service interactions to our internal and external customers to create a positive experience.
- Take ownership of solving a customer s problem promptly; use all available resources to achieve the best outcome.
About You
Skills and Knowledge
- Strong technical insight and experience to inform, guide, challenge and support technical decisions.
- Strong analytical, conceptual, and innovative problem-solving abilities.
- Strong attention to detail.
- Ability to work independently while being in a team environment.
- Excellent communication skills both written and oral; ability to effectively communicate technical material to non-technical users.
- Goal-oriented and a self-starter.
- Ability to quickly learn, adapt and change to meet the needs of a changing environment.
- Ability to explain complex ideas to those with limited IT and systems knowledge.
- Excellent problem-solving skills.
- Customer service oriented.
- Ability to work in a fast-paced environment without direct supervision.
- Development or Support experience in the Canadian Financial industry is an asset.
- Track record of actively seeking opportunities for process improvements, efficiency gains, and system optimizations in the context of automation and orchestration
Experience and Qualifications
Job Related Experience
Minimum Requirement:
4+ years
Must Have:
- 3+ years of experience as a developer or programmer/support engineer, including 2+ years of experience in the brokerage securities/Asset Management industry.
- 2+ Years of Appian BPM (or similar) Hands-On Development Experience
- 1+ years of experience and intermediate level knowledge of Java/J2EE development, including Spring, Hibernate, MyBatis, JPA, RESTful API, Spring Boot.
- Strong Hands-On knowledge of SQL and database platforms such as: MySQL, SQL Server, Oracle, database design
- Handy knowledge of Unix/Linux operating system and Shell scripts
- Exposure to Automated testing, DevOps, Change Management concepts
- Experience with Agile Development Methodologies.
Nice to Have:
- Experience with the following:
- PowerBI, Talend, ETL, Data Warehouse, Control-M
- uniFide, Salesforce or Dataphile platform would be an asset.
- Working knowledge of HTML and Adaptive/Responsive Design
- DocuSign and document management platforms
- Atlassian stack (JIRA, Confluence)
- Hands-on expert in creating high performance web applications leveraging React, Angular 2.
- Some knowledge of concepts such as TypeScript, Bootstrap Grid System, Dependency Injections, SPA (Single Page Application).
- Experience with cloud-based implementations.
- Experience in setting up Secure File Transfer Protocols (SFTP) and file delivery.
- AWS would be an asset.
Education:
- First degree level (Bachelor s degree) or equivalent in Computer Science
- Knowledge of the financial service industry
Dynamic Working
- This role is categorised as Hybrid (Office/Remote).
Employment Type: Full Time, Permanent
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(based on 33 Fidelity International interviews)
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What people at Fidelity International are saying
What Fidelity International employees are saying about work life
based on 544 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Fidelity International Benefits
Submitted by Company
We’ll help you find the perfect balance We’re welcoming We’re flexible
Submitted by Employees
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