Head of Credit Control

is one of the world s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events. Credit Management and Policy Development:

• Develop and implement company-wide credit control policies and procedures.
• Evaluate the creditworthiness of potential clients using financial analysis, credit reports, and historical data.
• Set credit limits and terms for new and existing customers in alignment with company objectives.

Collections and Risk Management:

• Ensure timely collection of outstanding receivables to maintain positive cash flow.
• Monitor accounts receivable to identify overdue accounts and implement necessary recovery actions.
• Reduce bad debt exposure through effective risk assessment and mitigation strategies.

Stakeholder and Team Management:

• Collaborate with sales, finance, and operations teams to align credit practices with business goals.
• Lead, mentor, and manage the credit control team to achieve performance targets.
• Build strong relationships with clients to negotiate payment terms and resolve disputes effectively.

• Ensure adherence to local regulatory requirements and company policies.
• Provide regular reports and forecasts on accounts receivable, credit risk, and collections performance to senior management.
• Stay updated on changes in financial and legal regulations affecting credit control in India.

• Bachelor s degree in finance, Accounting, Business Administration, or related fields.
• Professional qualifications (e.g., CA, CPA, CMA) or an MBA in Finance are preferred.

• 10+ years of experience in credit control, accounts receivable, or financial management, with at least 3-5 years in a leadership role.
• Industry-specific experience (e.g., manufacturing, services, FMCG) may be advantageous.

• Strong knowledge of credit analysis, financial management, and risk assessment.
• Regulatory requirements like GST compliance etc.
• Proficiency in ERP systems and financial software (e.g., D365, SAP etc.)
• Excellent communication, negotiation, and interpersonal skills.
• Analytical mindset with the ability to make data-driven decisions.

Reduction in Days Sales Outstanding (DSO).

Decrease in bad debts and overdue accounts.

Improved cash flow and collections efficiency.

High team performance and stakeholder satisfaction.

Market Aligned remuneration structure Finance, Procurement, Legal, Privacy, Property FCM part of FTCG is one of the world s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalized business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.