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193 Fashion TV Jobs

International Tellecaller(Immediate joining/Mumbai based)

1-3 years

Mumbai

1 vacancy

International Tellecaller(Immediate joining/Mumbai based)

Fashion TV

posted 1hr ago

Job Description

Overview
The International Telecaller is a pivotal role in our organization, responsible for establishing and nurturing relationships with potential clients across various international markets. This position requires a proactive individual who can communicate effectively, understand diverse customer needs, and drive sales to meet organizational targets. The successful candidate will play an essential role in promoting our products/services globally, handling inquiries, addressing concerns, and providing exceptional service. This role demands a combination of sales acumen, cultural awareness, and customer management skills, all of which contribute significantly to the companys growth and reputation on an international scale. With immediate joining required, we are looking for motivated individuals based in Mumbai who can adapt quickly and thrive in a dynamic environment. The ideal candidate will be a key player in helping us expand our international footprint while developing a deep understanding of our client base.
Key Responsibilities
  • Make outbound calls to potential customers in international markets.
  • Engage in conversations, providing information about our products/services.
  • Maintain accurate records of customer interactions and sales.
  • Identify customer needs and tailor communication to meet those needs.
  • Follow up with leads to convert inquiries into active sales.
  • Handle objections and provide solutions to enhance customer satisfaction.
  • Achieve and exceed monthly sales targets.
  • Collaborate with the marketing team to develop effective calling strategies.
  • Stay updated on industry trends and product knowledge.
  • Participate in training sessions to improve skills and product understanding.
  • Prepare regular reports on call outcomes and sales progress.
  • Build and maintain positive relationships with customers.
  • Assist in resolving customer issues and complaints promptly.
  • Utilize CRM software to manage customer data and follow-ups.
  • Work in a team-oriented environment to maximize overall sales success.
Required Qualifications
  • High school diploma; Bachelors degree preferred.
  • Proven experience as a telecaller or in similar sales role.
  • Strong command of English and additional languages is a plus.
  • Excellent verbal and written communication skills.
  • Good understanding of customer service principles.
  • Familiarity with CRM systems and practices.
  • Ability to adapt to different cultures and client expectations.
  • Proficient in MS Office Suite.
  • Detail-oriented with strong organizational skills.
  • Self-motivated and results-driven.
  • Experience in international sales is an advantage.
  • Ability to work flexible hours as needed.
  • Strong negotiation skills.
  • Ability to handle rejection and remain persistent.
  • Team player with strong interpersonal skills.
  • Availability for immediate joining.

Employment Type: Full Time, Permanent

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What people at Fashion TV are saying

2.0
 Rating based on 2 Intern reviews

Likes

I visited for an interview and found the office ambience very pleasing, though the office assistant didn't offer me coffee. Despite being shortlisted in the first round, I didn't proceed to the second round. However, the positive atmosphere and enthusiastic staff left a lasting impression. Though not successful this time, i aspire to join this company in the future.

Dislikes

The in all office experience is great and everything is in order only the communication between department can be improved.

Read 2 reviews

What Fashion TV employees are saying about work life

based on 245 employees
55%
48%
65%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

Fashion TV Benefits

Job Training
Soft Skill Training
Team Outings
Education Assistance
Work From Home
International Relocation +6 more
View more benefits

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