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193 Fashion TV Jobs

International Tellecallers(Immediate joining/Mumbai based)

1-2 years

Mumbai

1 vacancy

International Tellecallers(Immediate joining/Mumbai based)

Fashion TV

posted 1hr ago

Job Role Insights

Fixed timing

Job Description

Overview
The International Telecallers position is a vital role within our Mumbai-based team, focusing on enhancing global customer interaction and driving sales through exceptional communication. This role is essential for connecting with clients across various international markets, ensuring that their needs are understood and met promptly. The Telecaller will be responsible for generating leads, following up on inquiries, and providing information about our products and services, contributing to overall business growth. As the first point of contact for many customers, Telecallers play an invaluable role in shaping the company s image and establishing long-term relationships. The ideal candidate will possess strong verbal communication skills, an engaging personality, and a passion for providing excellent customer service. Immediate joining is a priority, reflecting the dynamic nature of our business operations, and an eagerness to learn and grow in a fast-paced environment is essential.
Key Responsibilities
  • Conduct outbound calls to potential clients across international markets.
  • Generate leads through cold calling and reaching out to prospective customers.
  • Provide detailed information about products and services to clients.
  • Follow up on inquiries and ensure timely responses.
  • Record customer interactions in the CRM system accurately.
  • Maintain a daily call log and report on the target achievements.
  • Develop a good understanding of client needs and requirements.
  • Upsell and cross-sell additional services to existing customers.
  • Manage customer complaints and provide resolutions effectively.
  • Collaborate with the sales team to align strategies and objectives.
  • Participate in training sessions to improve product knowledge.
  • Work towards achieving individual and team sales targets.
  • Stay updated with industry trends and market developments.
  • Contribute to the development of marketing strategies based on feedback.
  • Foster relationships with clients for future business opportunities.
Required Qualifications
  • High school diploma; Bachelor s degree preferred.
  • Proven experience in telecalling or customer service roles.
  • Experience in sales or lead generation is a plus.
  • Fluent in English; additional languages are an advantage.
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in using CRM tools and Microsoft Office Suite.
  • Good understanding of international markets and cultures.
  • Strong negotiation and persuasion capabilities.
  • Ability to handle rejection and remain motivated.
  • Excellent organizational and multitasking abilities.
  • Flexible to work in varying shifts as required.
  • Team player with a positive attitude.
  • Willingness to learn and adapt quickly.
  • Demonstrated ability to meet sales targets.
  • Prior experience in BPO or call center operations is advantageous.

Employment Type: Full Time, Permanent

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What people at Fashion TV are saying

2.0
 Rating based on 2 Intern reviews

Likes

I visited for an interview and found the office ambience very pleasing, though the office assistant didn't offer me coffee. Despite being shortlisted in the first round, I didn't proceed to the second round. However, the positive atmosphere and enthusiastic staff left a lasting impression. Though not successful this time, i aspire to join this company in the future.

Dislikes

The in all office experience is great and everything is in order only the communication between department can be improved.

Read 2 reviews

What Fashion TV employees are saying about work life

based on 245 employees
55%
48%
65%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

Fashion TV Benefits

Job Training
Soft Skill Training
Team Outings
Education Assistance
Work From Home
International Relocation +6 more
View more benefits

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