Shift Manager

Role & responsibilities

• Able to manage a group of people.
• Achieving Kitchen Top Line & Bottom Line Creating a great customer pool and maintaining high retention and ratings in own and aggregator platforms.
• Recruiting, Training and developing the people in the kitchen to the next level using the right tools.
• Maintaining the inventory at the kitchen level without any discrepancies.
• Ensuring the compliance of team health and safety.
• Managing the marketing promotion at kitchen level to ensure better customer ratings.
• Handling customer complaints and giving the right solution on TAT.
• Managing SLM brands to make the direct profit in the kitchen
• Managing the internal process & new launch audits to show the best operation excellence.
• Maintain license of the kitchen to handle the external audits (Gov.)
• Maintaining and tracking the employee attendance at the kitchen
• Plan & complete the kitchen level Training

Preferred candidate profile

QSR / Fast Food