Support Specialist - Operational Experience

The Information Services (IS) Support Specialist plays a critical role in our corporate office. Support communicates daily with branches around the world, solving issues, facilitating code releases and playing an active role in the SDLC. As part of the team, you will be responsible for working with global customers, incident problem management in a 12/7 environment, helping to identify issues and improve our processes. Every day is different. Come prepared to learn, share and provide the very best in customer service!

Minimum Qualifications

• At least 2-5 years of professional experience
• Exceptional customer service
• Superior organization skills
• Ability to create instructional and technical documentation
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