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Manager
EXL Service
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Delegating responsibilities and supervising business operations
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
- Resolving conflicts or complaints from customers and employees.
- Monitoring store activity and ensuring it is properly provisioned and staffed.
- Analyzing information and processes and developing more effective or efficient processes and strategies.
- Establishing and achieving business and profit objectives.
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
- Generating reports and presenting information to upper-level managers or other parties.
- Ensuring staff members follow company policies and procedures.
- Other duties to ensure the overall health and success of the business.
Employment Type: Full Time, Permanent
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(based on 478 EXL Service interviews) What people at EXL Service are saying
Rating based on 89 Manager
reviews
Anonymous · Software Development
in Bengaluru
High skill development opportunities, company provides a great opportunity for learning and growth with exposure to challenging projects
Poor work life balance and management issues
Read 89 reviewsManager salary at EXL Service
What EXL Service employees are saying about work life
EXL Service Benefits
Life Insurance Disability Insurance Critical Illness Insurance Dental Insurance & Vision Insurance Parental leave Your time and your family 
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