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Senior Manager
EXL Service
posted 21d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
EXL Services.com ( I ) Pvt. Ltd. is looking for Senior Manager to join our dynamic team and embark on a rewarding career journey.
- Delegating responsibilities and supervising business operations
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
- Resolving conflicts or complaints from customers and employees.
- Monitoring store activity and ensuring it is properly provisioned and staffed.
- Analyzing information and processes and developing more effective or efficient processes and strategies.
- Establishing and achieving business and profit objectives.
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
- Generating reports and presenting information to upper-level managers or other parties.
- Ensuring staff members follow company policies and procedures.
- Other duties to ensure the overall health and success of the business.
Employment Type: Full Time, Permanent
Read full job descriptionEXL Service Interview Questions & Tips
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What people at EXL Service are saying
Rating based on 82 Senior Manager
reviews
Anonymous · Data Science & Machine Learning
in Gurgaon / Gurugram
Likes
Like the work.culture and supportive colleagues. Lot of opportunities to learn and growth.
Dislikes
Less office parties. Low budget for team engagement activities. Low transport options from company. No parking inside campus for junior employees and even Senior managers.
Read 82 reviewsSenior Manager salary at EXL Service
reported by
745
employees
with 5-20
years exp.
₹14.5
L/yr - ₹40
L/yr
30%
more
than the average Senior Manager Salary in India
View more details
What EXL Service employees are saying about work life
based on 6.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
EXL Service Benefits
Submitted by Company
Life Insurance Disability Insurance Critical Illness Insurance Dental Insurance & Vision Insurance Parental leave Your time and your family
Submitted by Employees
View more benefits 
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EXL Service Pune Office Locations
Pune Office
3rd Floor, Wing A & B, Tower 12, Cyber City, Magarpatta City, Hadapsar, Pune, 411013, India
Pune
411013
411013
Pune Office
Tower No 1, Ground Floor/First Floor, Magarpatta City, Hadapsar, Pune, 411013, India
Pune
411013
411013
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