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1 Capillary Technologies Executive Job
Executive, Customer Success
1-4 years
Bangalore / Bengaluru
1 vacancy
Executive, Customer Success
Capillary Technologies
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Title: Customer Success Executive / Campaign Execution Specialist / - CS HUB
Job responsibilities include but are not limited to:
Execute and manage A/B testing for marketing campaigns to optimize performance.
Set up and configure campaigns using Internal tools and Loyalty platforms
Utilize ticketing tools to track, manage, and resolve campaign-related issues.
Drive the on-boarding of customers with Capillary products
Collaborate with cross-functional teams to ensure seamless campaign execution.
Analyze campaign performance data and provide insights for continuous improvement.
Assist in the development of campaign strategies and implementation plans
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
Requirements:
Proven experience in campaign execution and management.
Familiarity with A/B testing methodologies and tools.
Self starter, motivated, works with little or no supervision
Knowledge of ticketing systems (Jira, ServiceNow) for issue tracking.
Strong analytical skills and ability to interpret data.
Excellent communication and teamwork skills.
Ability to manage multiple projects and meet deadlines.
Proficient in MS Office, including Excel, Word, and PowerPoint
Proficient in data import and export skills
Basic knowledge of APIs and experience using them to Get and post calls functionality.
Basic knowledge in SQL for data analysis and reporting.
Employment Type: Full Time, Permanent
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What Executive at Capillary Technologies are saying
Executive salary at Capillary Technologies
reported by
3
employees
with 5-15
years exp.
₹3.9
L/yr - ₹5
L/yr
At
par with the average Executive Salary in India
View more details
What Capillary Technologies employees are saying about work life
based on 189 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Capillary Technologies Benefits
View more benefits
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Capillary Technologies Bangalore / Bengaluru Office Location
Bengaluru Office
31/9, Krimson Square, 4th Floor
Bengaluru
560068
560068
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