The QA Manager provides strategic direction, leads, plans, directs, and coordinates activities regarding quality performance, systems, and processes. The QA Manager will be responsible for ensuring the quality and reliability of software products. The QA Manager will play a crucial role in identifying and resolving defects, ensuring compliance with industry standards, and continuously improving testing methodologies.
Essential Duties and Responsibilities:
The essential duties of the position include the following, and other duties may be assigned:
QA Strategy: Develop and implement a comprehensive QA strategy that aligns with our company goals
Team Leadership: Manage, mentor, and inspire a team of QA engineers
Process Improvement: Continually assess and enhance QA processes, methodologies, and best practices to maximize efficiency and effectiveness
QA Testing: Oversee planning, execution, and reporting of QA tests including manual and automated testing to identify defects and areas for improvement
Regulatory Compliance: Ensure our products meet all relevant industry standards, regulations, and certifications
Risk Assessment: Identify and evaluate potential risks and vulnerabilities in our products
Metrics and Reporting: Develop and maintain KPIs to monitor and communicate to the leadership team QA performance
Cross-functional Collaboration: Work closely with other departments such as engineering, product management, and customer support to ensure a high-quality customer experience.