Head Lab Operations

Responsible for managing & operating all testing Labs & achieving revenue from all labs as defined by the management

Responsible for implementation of quality policy throughout the labs

Reviewing the contracts for new test methods as per the company norms

Effective coordination with internal teams and other operational department or labs

Ensures all lab staff have adequate resources to perform all aspects of work required

Ensures all lab staff are adequately trained to safely perform all required job functions and that competency records are maintained

Ensures corporate policy & procedures in the laboratory

Provides employee motivation and champions the quality system, including, calibrations, quality assurance, training and lab quality system.

Maintains an open door policy and communicates with lab staff to promote empowerment and accountability

Obtains and maintains an in-depth knowledge of local market requirements

Understands customer requirements and organizes lab procedures, schedules and staffing to provide for meeting/exceeding same

Handles required disciplinary matters in a fair and consistent manner and maintains open communication with the all the departments

Represents Spectro by appearance and conduct with strong ethical attitude

Ensures laboratory practices meet or exceed company policy and industry standards

Reads, understands and enforces the company quality and safety measures

May on occasion be required to perform the duties of the lab supervisor and/or lab technicians

Establishes or adjusts work schedules to meet testing requirements and control costs

Markets actively for new clients

Other duties as may be assigned by higher management