This integral role involves leading our quality assurance operations, ensuring we uphold the highest standards of product quality, and exceed our customers expectations.
Key Responsibilities
Lead and manage all quality assurance operations, ensuring adherence to company standards and regulatory requirements.
Develop and implement quality assurance strategies and plans, maintaining an unwavering focus on continuous improvement.
Collaborate with internal teams to ensure quality control measures are integrated throughout production.
Monitor and review quality metrics, implementing corrective actions as needed to rectify deviations from quality standards.
Oversee the investigation of customer complaints and product issues, ensuring resolution and promoting customer satisfaction.
Lead and develop the quality assurance team, providing training and development opportunities.
Ensure compliance with all relevant health and safety regulations and industry standards.
Qualifications
A degree in Engineering, Quality Management or a related field.
Significant experience in a Quality Head role or similar within a manufacturing environment.
Comprehensive knowledge of quality assurance processes, standards, and regulatory requirements.
Strong leadership skills and the ability to manage and develop a team.
Excellent problem-solving skills and a solutions-oriented mindset.
Comprehensive knowledge of health and safety regulations.
Ability to perform efficiently in a fast-paced, deadline-oriented environment.