System Engineer Storage

Expertise in NetApp AFF storage technology and installation of new NetApp clusters to the Production for regular scaleup of Infrastructure.

Expertise in NetApp provisioning and snap mirror replication for both CIFS and NFS.

Hands on experience in ONTAP firmware update on NetApp clusters.

Experience in troubleshooting Level 2/3 issues on the NetApp filers in SAN and NAS environments.

Exposure to Cisco SAN Switches and intermediate troubleshooting skills.

Exposure to managing NetApp storage related errors and hardware failures and vendor management.

Experience in Preparation of Production referential like Runbook, Disaster recovery scenario management, managing operations on storage clusters.

Ability to plan , manage and coordinate new feature designing and development as well as run activities.

Exposure to Incident management, configuration management and capacity Management.

Exposure to Develop and maintain standard metrics for service performance analysis , component reports and service reports , based on Customer requirements.

Applied knowledge in the administration of windows and Linux servers.

Good knowledge on ITIL and experience on handling incident / change / problem on regular basis.

Good in Technical Documentation and design process and standards.

Expert on Critical incident management and SLA management.

Proven track record in the implementation and execution of documented support processes and can direct others in same.

Intermediate level experience in Python scripting and automation.

Good to have knowledge on cloud storage basics and market trend for storage services.

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