Remote- Sales/Office Administration Executive

Responsibilities:

Work as per USA eastern time (Indian time-7.30 pm -3.30am & 8.30 pm -4.30am)

Communicate with customers & take orders

Provide customer satisfaction, ability to resolve customer complaints, inquiries and issues

Follow up with customers in regards to payements

Communicate with supervisors

Ability to work with excel & google sheets

Ability to communicate in Hindi & English (Gujrati is bonus)

Accounts receivable - submit weekly statements, follow up on accounts to ensure payment is received.

Quickbooks - Prepare invoices, order book

Working hours to be in coordination with USA (Eastern time)

Minimum 2 years of work experience in an administrative role, sales role

Work independently & in teams

Must have exceptional attention to detail

Strong organizational and time management skills, and ability to prioritize

Excellent communication and interpersonal skills

Strong problem-solving skills and analytical abilities

Must be proficient with Microsoft Office, Quickbooks and Google products

Must be a self-starter and driven

Must be able to work individually & in teams and with little or no supervision

Proven ability to handle sensitive and confidential material and information with discretion

Able to judge the relative importance of issues and act independently to address them

Multitasking skills with demonstrated ability to successfully handle multiple projects / assignments

Proven ability to quickly learn new systems and processes

High level of professional maturity

Current and proficient in trends, concepts, technologies, and best practices within profession