City Sales Manager - West

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in\u2043store events, exceptional customer relationship management and the leadership of a high performing team.

If you are an ambitious self\u2043starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all\u2043round skills needed to progress further within the Beauty Industry.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

\u2043 Effective verbal and written communication skills. Excellent interpersonal skills

\u2043 Quality customer service skills. Skilled at winning people over

\u2043 Results oriented, with high drive to meet objectives and standards

\u2043 Pursue goals beyond what is required or expected of them

\u2043 Senses others development needs and bolsters their abilities

\u2043 Anticipates, recognizes, and meets customers needs

\u2043 Handles difficult and tense customer service situations with diplomacy and tact

\u2043 Guides the performance of others while holding them accountable

\u2043 Cultivate and maintain extensive informal networks

\u2043 Models team qualities like respect, helpfulness, and cooperation

\u2043 High attention to detail and organisational skills

\u2043 The ability to work autonomously and contribute to the team

\u2043 Proactive and positive approach to work and tasks

\u2043 Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge

\u2043 Retail sales experience.

\u2043 Teamleadership

\u2043 degree of experience dependent on business/Store size.

\u2043 Experience in strategic planning and execution

\u2043 Ability to develop financial plans and manage resources

\u2043 Working knowledge of a computerised system including email, Microsoft Excel